ChurnZero
Current job opportunities are posted here as they become available.
ChurnZero is the leading platform in the Customer Success category, powering growth and retention for the world’s best SaaS companies. We're entering a new chapter of scale — fueled by AI innovation, modernized sales strategy, and market-segmented GTM execution.
As a Sales Development Representative (SDR), you’ll be on the
front lines of growth
— generating qualified pipeline, connecting with customer success leaders, and driving the conversations that power our record-breaking revenue engine. You’ll join a high-energy, collaborative team where your contributions directly impact company success and your career trajectory. If you’re hungry, coachable, and eager to grow into a quota-carrying sales role, this is your launchpad. Job Title : Sales Development Representative (SDR) Classification : Non-Exempt Reports to : SDR Manager Location : Hybrid – Washington, D.C., US-based preferred Target Salary Range : $50,000 to $55,000 annual base salary, $70-75k OTE What You’ll Do
Own the
top of the funnel
by qualifying, educating, and progressing leads into sales-ready opportunities Conduct
multi-channel outreach
(phone, email, LinkedIn, social) to connect with high-potential prospects Research target accounts, identify key decision-makers, and craft personalized messaging to drive engagement Actively listen to uncover prospect pain points and position ChurnZero as the solution to their challenges Partner closely with
Account Executives, Marketing, and Sales Leadership
to optimize outreach campaigns Maintain accurate activity tracking, opportunity notes, and data hygiene in Salesforce Consistently
hit or exceed
monthly metrics for qualified meetings and pipeline contribution What You’ll Bring
A
passion for learning , curiosity, and a growth mindset —
no prior professional sales experience required Strong communication skills, both written and verbal — you can tell a compelling story and spark curiosity Confidence and resilience when reaching out to prospects and starting conversations Familiarity with modern sales tools like Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, and/or similar platforms is a plus —
but we’ll teach you everything you need to know Highly organized, self-motivated, and adaptable in a fast-paced, collaborative environment Bachelor’s degree or equivalent work experience Why Join Us
Momentum
— We’re exceeding plan and accelerating growth Clarity
— Work within a
defined ICP
and structured territory strategy Support
— Be coached by elite SDR leaders who have a proven track record of promoting talent Tools
— Leverage a cutting-edge tech stack, including Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and Orum Innovation
— Sell a
category-leading platform
with a forward-looking AI roadmap Career Path
— Top Performing SDRs earn promotions to
Account Executive
within 12–18 months What Success Looks Like
100+ outbound activities/day across phone, email, and social 10+ qualified meetings/month booked for AEs Consistent contribution to
quarterly pipeline targets Demonstrated growth in consultative selling skills and ability to manage executive-level conversations Hybrid work flexibility Comprehensive health, dental, and vision insurance 401(k) plan with company match Unlimited PTO Ongoing professional development and
career advancement opportunities
#J-18808-Ljbffr
front lines of growth
— generating qualified pipeline, connecting with customer success leaders, and driving the conversations that power our record-breaking revenue engine. You’ll join a high-energy, collaborative team where your contributions directly impact company success and your career trajectory. If you’re hungry, coachable, and eager to grow into a quota-carrying sales role, this is your launchpad. Job Title : Sales Development Representative (SDR) Classification : Non-Exempt Reports to : SDR Manager Location : Hybrid – Washington, D.C., US-based preferred Target Salary Range : $50,000 to $55,000 annual base salary, $70-75k OTE What You’ll Do
Own the
top of the funnel
by qualifying, educating, and progressing leads into sales-ready opportunities Conduct
multi-channel outreach
(phone, email, LinkedIn, social) to connect with high-potential prospects Research target accounts, identify key decision-makers, and craft personalized messaging to drive engagement Actively listen to uncover prospect pain points and position ChurnZero as the solution to their challenges Partner closely with
Account Executives, Marketing, and Sales Leadership
to optimize outreach campaigns Maintain accurate activity tracking, opportunity notes, and data hygiene in Salesforce Consistently
hit or exceed
monthly metrics for qualified meetings and pipeline contribution What You’ll Bring
A
passion for learning , curiosity, and a growth mindset —
no prior professional sales experience required Strong communication skills, both written and verbal — you can tell a compelling story and spark curiosity Confidence and resilience when reaching out to prospects and starting conversations Familiarity with modern sales tools like Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, and/or similar platforms is a plus —
but we’ll teach you everything you need to know Highly organized, self-motivated, and adaptable in a fast-paced, collaborative environment Bachelor’s degree or equivalent work experience Why Join Us
Momentum
— We’re exceeding plan and accelerating growth Clarity
— Work within a
defined ICP
and structured territory strategy Support
— Be coached by elite SDR leaders who have a proven track record of promoting talent Tools
— Leverage a cutting-edge tech stack, including Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and Orum Innovation
— Sell a
category-leading platform
with a forward-looking AI roadmap Career Path
— Top Performing SDRs earn promotions to
Account Executive
within 12–18 months What Success Looks Like
100+ outbound activities/day across phone, email, and social 10+ qualified meetings/month booked for AEs Consistent contribution to
quarterly pipeline targets Demonstrated growth in consultative selling skills and ability to manage executive-level conversations Hybrid work flexibility Comprehensive health, dental, and vision insurance 401(k) plan with company match Unlimited PTO Ongoing professional development and
career advancement opportunities
#J-18808-Ljbffr