Chico's FAS, Inc.
Sales Lead - Chico's
Chico's FAS, Inc. is hiring for the Sales Lead role at the Clinton, CT location. Location:
1141 Clinton Crossing Premium Outlets, Clinton, CT Job type:
Part-time, Regular and seasonal positions available. Flexible hours. Position objective
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Functional responsibilities
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and opening and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve goals. Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models sales techniques and product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management. Participates in visual directives including monthly store sets and merchandise replenishment. Assists in the development of store associates; interprets KPI reports and delivers coaching as needed; provides feedback for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands; some duties may vary by brand. Competencies
Culture – Demonstrates Chico’s FAS values and guiding principles: Customer Focus, Instilling Trust, Driving Engagement, Delivering Results with High Performance. Manages Complexity – Solves problems with high quantity and sometimes conflicting information. Plans and Aligns – Plans and prioritizes work to meet commitments. Organizational Savvy – Navigates policy, process, and people-related dynamics. Courage – Addresses difficult issues and communicates what needs to be said. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to stand and maneuver on sales floor and stockroom, operate register, lift and carry up to 50 pounds, handle merchandise, climb, reach, push/pull Regular attendance is essential Flexibility to work a schedule that includes nights, weekends, and holidays Compensation:
The wage range for this position is $17.35 to $21.70 per hour. Final rate based on qualifications. Equal Opportunity Employer : Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or veteran status, or any other category protected by law.
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Chico's FAS, Inc. is hiring for the Sales Lead role at the Clinton, CT location. Location:
1141 Clinton Crossing Premium Outlets, Clinton, CT Job type:
Part-time, Regular and seasonal positions available. Flexible hours. Position objective
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Functional responsibilities
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and opening and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve goals. Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models sales techniques and product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management. Participates in visual directives including monthly store sets and merchandise replenishment. Assists in the development of store associates; interprets KPI reports and delivers coaching as needed; provides feedback for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands; some duties may vary by brand. Competencies
Culture – Demonstrates Chico’s FAS values and guiding principles: Customer Focus, Instilling Trust, Driving Engagement, Delivering Results with High Performance. Manages Complexity – Solves problems with high quantity and sometimes conflicting information. Plans and Aligns – Plans and prioritizes work to meet commitments. Organizational Savvy – Navigates policy, process, and people-related dynamics. Courage – Addresses difficult issues and communicates what needs to be said. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to stand and maneuver on sales floor and stockroom, operate register, lift and carry up to 50 pounds, handle merchandise, climb, reach, push/pull Regular attendance is essential Flexibility to work a schedule that includes nights, weekends, and holidays Compensation:
The wage range for this position is $17.35 to $21.70 per hour. Final rate based on qualifications. Equal Opportunity Employer : Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or veteran status, or any other category protected by law.
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