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Optimum

Site Reliability Engineer

Optimum, Plano, Texas, us, 75086

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Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We are seeking a skilled IP Site Reliability Engineer to design, implement, and maintain complex IP networks. The ideal candidate should have extensive experience in IP routing and handling complex network projects. The engineer will optimize high-capacity IP networks for scalability, reliability, and low latency. Responsibilities include planning, designing, and engineering regional multi-state networks with Layer I, II, and III, as well as MPLS technologies. Job Summary

The engineer evaluates, validates equipment and software releases, and documents procedures. Collaboration with the team to utilize open source or standard systems will be essential to develop and deploy new services. The engineer will also be responsible for supporting the operational reliability of the IP infrastructure that supports our Carrier and B2B infrastructure. This role will focus on diagnosing, troubleshooting, and documenting issues in a core network, including Cisco IOS-XR and IOS. Timely resolution of hardware and software problems is crucial. Responsibilities

Configure and support enterprise and customer premises routers. Apply a range of IP/MPLS technologies, including BGP, OSPF, ISIS, LDP, quality of service, and MPLS-TE / Segment Routing, in production environments. Develop engineering guidelines for Fulfillment and Operations to deploy new hardware and services for customers. Work with multidisciplinary teams to manage projects and coordinate efforts to ensure the timely deployment of new services. Evaluate equipment, select devices, conduct pilot tests, and design networks to ensure reliability and support network expansion. Assist with deploying new IP services, systems, applications, and architectures through installation, configuration, integration, evaluation, testing, documentation, and training. Define and compile the methods of procedures and documentation to help personnel install, maintain, and remove network equipment. Collaborate with change management to assess impacts, validate networks, create MOPs, and execute activities. Provide Layer-3 support and advice to other departments. Monitor network utilization trends to anticipate growth and avoid congestion. Support capacity modeling and documentation for scaling decisions. Perform network capacity planning and upgrades. Qualifications

Bachelor's degree and 3-5 years of related experience; or an advanced degree without experience; or equivalent work experience. Experience working in a Service Provider environment, focusing on commercial services. Experience in network design and implementation. Experience with routing and switching (BGP, OSPF, ISIS). CCNP or equivalent certification. Knowledge of MPLS (L2VPN and L3VPN). Proficiency in scripting or coding for network automation languages, such as BASH, Python, PHP, etc., is highly recommended. Knowledge of IPv4 and IPv6. An understanding of ARIN rules and guidelines for ISPs is desired. Strong writing and documentation skills, with experience in creating engineering guidelines and procedures. A background in systems integration and element management systems is a plus. Familiarity with fiber optic technology and transport networks. Good interpersonal skills. Must be able to work both independently and as part of a team. Project management skills are a plus (Jira experience preferred). At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.

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