Logo
Accel Entertainment

Field Service Technician

Accel Entertainment, Chicago, Illinois, United States, 60290

Save Job

Join to apply for the

Field Service Technician

role at

Accel Entertainment 1 day ago Be among the first 25 applicants Join to apply for the

Field Service Technician

role at

Accel Entertainment About Us

Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country. About Us

Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.

Job Description

Position Basics

Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc., Multiple Service Positions Available across all areas of Chicagoland & Northern Illinois Rates range from $18-$30/hour, dependent on related work experience & proficiency Will train inexperienced candidates Shift starts from home Company-supplied vehicle + fuel card Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards

About Accel Entertainment

Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business.

Qualifications

Great Customer Service High school diploma or equivalent Terminal Handler's License - costs covered by company Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive) Ability to communicate effectively & follow written or verbal instruction Strong organizational, problem-solving, analytical skills Computer literacy helpful but not required Valid driver’s license Minimum of 21 years of age Frequently required to lift/push weights up to 50 pounds

Summary

The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.

Duties And Responsibilities

Respond to and troubleshoot service calls for equipment repairs in a timely manner Interact with clerks, restaurant staff, management, and customers to solve issues as they arise Provide exemplary customer service Manage inventory to ensure parts are available when repairs are needed Complete all necessary documentation for device entry and logs Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs

#AEGamingRed

Base Pay Range

$18-$30/hour based on experience

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Gambling Facilities and Casinos Referrals increase your chances of interviewing at Accel Entertainment by 2x Get notified about new Field Service Technician jobs in

South Chicago, IL . Field Service Technician – Food & Water Systems

Chicago, IL $70,000.00-$100,000.00 2 weeks ago Merrillville, IN $18.00-$33.00 2 months ago Chicago, IL $52,000.00-$72,712.50 1 month ago Nationwide Field Service Technician - Chicago, IL

Field Service Technician – Customer Service

Field Service Technician – Customer Service

Door and Dock Service Technician - Chicago

Field Service Technician - Food & Beverage

Field Service Technician – Food & Water Systems

Field Service Technician II, Charging - For Future Consideration

Chicago, IL $52,000.00-$72,712.50 2 weeks ago Door and Dock Service Technician - Chicago

Field Service Technician - Window Cleaning (66110)

Field Service Technician - Window Cleaning (66788)

Chicago, IL $51,425.00-$66,550.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr