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TEKsystems

Monitoring Engineer

TEKsystems, Charlotte, North Carolina, United States, 28245

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Overview

Locations: Charlotte NC or Plano TX ATM Engineering Team is seeking a seasoned ATM Monitoring Engineer to support and enhance the monitoring infrastructure for our nationwide ATM network. This role involves complex engineering and analytical tasks, administration of ATM monitoring tools, and development of automation solutions. The ideal candidate will be a proactive technical contributor with a strong desire to learn, adapt, and collaborate in an Agile environment.

Responsibilities

Administer, maintain, and support ATM monitoring tools such as ESQ and Diebold Nixdorf VynamicView (prior experience with these tools is a plus but not required)

Design and implement monitoring solutions for ATM availability and performance

Collaborate with internal ATM teams and external vendors to resolve outages and performance issues

Investigate and resolve monitoring failures; perform root cause analysis and implement timely fixes

Administer Windows and Linux servers; understand transport layer protocols and security concepts

Customize, upgrade, and integrate ATM monitoring tools into enterprise systems

Develop automation using Autosys, Power BI, and PowerShell scripting

Remediate vulnerabilities in monitoring tools and environments

Write and optimize MS SQL scripts for data analysis and reporting

Create and maintain technical documentation

Communicate effectively across technical and non-technical teams

Manage multiple tasks and priorities in a fast-paced environment

Required Skills & Qualifications

7+ years of experience in IT engineering or ATM systems monitoring

Strong knowledge of enterprise monitoring tools such as Splunk, Dynatrace, and Tivoli

Exposure to Mainframe or HP Nonstop/Tandem systems

Understanding of payment processing and multi-data center environments

Familiarity with change management and incident management processes

Experience working in Agile teams and using JIRA

Skills: esq, vynamic, powershell scripting, sql scripting, Linux, Windows, Autosys, Dynatrace, Splunk

Preferred Attributes

Self-motivated and detail-oriented

Excellent organizational and multitasking skills

Strong analytical and problem-solving capabilities

Willingness to learn new technologies and adapt to evolving environments

Experience Level Intermediate Level

Pay and Benefits The pay range for this position is $58.00 - $58.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a hybrid position in Charlotte, NC.

Application Deadline This position is anticipated to close on Oct 20, 2025.

About TEKsystems We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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