Walgreens
Base pay range
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness.
Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens, thereby promoting the shift of Walgreens pharmacy role from transactional to interpersonal. Participates in events that reflect the communities served as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly and patient is satisfied with service. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity. Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications and answer medical provider questions. Performs diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, disciplinary actions as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing training and conducting formal performance reviews. Identifies high potential team members and collaborates with Store Manager to manage career progression. Addresses employee relations concerns. Maintains team morale by checking on welfare, addressing complaints and conflicts, and ensuring positive employee management relationships. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals and Walgreens publications. Pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company. Seeks professional development by monitoring own performance, solicits feedback, and leverages supervisors and store managers as mentors and coaches. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection and oversees inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops and maintains relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and expand growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community. Basic Qualifications
BS in Pharmacy or PharmD Degree from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedence). Experience with prescription dispensing activities demonstrating knowledge of applicable state and federal controlled substance laws. An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens and WBA
Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA). WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for medically underserved populations. Walgreens offers an omnichannel experience with integrated physical and digital platforms. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreens Co. An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file (Internal candidates only). An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on geography, skills and abilities, education, experience and other factors. This role will remain open until filled. Benefits information: https://jobs.walgreens.com/benefits Salary Range
Pharmacy Manager $6,594.00-$7,245.00 Bi-Weekly Seniority level
Not Applicable Employment type
Full-time Job function
Health Care Provider
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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness.
Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens, thereby promoting the shift of Walgreens pharmacy role from transactional to interpersonal. Participates in events that reflect the communities served as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly and patient is satisfied with service. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity. Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications and answer medical provider questions. Performs diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, disciplinary actions as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing training and conducting formal performance reviews. Identifies high potential team members and collaborates with Store Manager to manage career progression. Addresses employee relations concerns. Maintains team morale by checking on welfare, addressing complaints and conflicts, and ensuring positive employee management relationships. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals and Walgreens publications. Pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company. Seeks professional development by monitoring own performance, solicits feedback, and leverages supervisors and store managers as mentors and coaches. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection and oversees inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops and maintains relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and expand growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community. Basic Qualifications
BS in Pharmacy or PharmD Degree from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedence). Experience with prescription dispensing activities demonstrating knowledge of applicable state and federal controlled substance laws. An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens and WBA
Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA). WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for medically underserved populations. Walgreens offers an omnichannel experience with integrated physical and digital platforms. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreens Co. An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file (Internal candidates only). An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on geography, skills and abilities, education, experience and other factors. This role will remain open until filled. Benefits information: https://jobs.walgreens.com/benefits Salary Range
Pharmacy Manager $6,594.00-$7,245.00 Bi-Weekly Seniority level
Not Applicable Employment type
Full-time Job function
Health Care Provider
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