Appian Corporation
Overview
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. We are seeking a Senior Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to help lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast-paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own. Responsibilities
The role involves: Engaging with customers post-sales to develop software solutions on the Appian platform Leading projects and guiding the full project life-cycle from definition to implementation Working in an agile environment to understand business processes and technical needs Launching relational data models in production and developing APIs to integrate with multiple systems Mentoring consultants and collaborating with client technical teams and business users to drive adoption Empowering clients to become self-sufficient in building process applications Qualifications
3+ years of experience with hands-on software development or technical consulting B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 10% or less annually to support customer engagement Passion for mentoring/developing others and experience leading small teams through post-sale software implementation Ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) Basic understanding of object oriented programming, relational databases, data modeling, and SQL Knowledge of software testing practices (test-driven development, automated test suites within a CI framework); integrations experience using APIs (REST and SOAP), JDBC, and web services Familiarity with AWS, AI/Analytics/ML, Google Cloud, Application Integration, Database, Developer Tools, Governance, and Elastic Containers (preferred) Active Government Clearance (Secret and above, without limitations) is required for this opening Ability and interest to maintain an Active TS:SCI Clearance, with the ability to perform work within cleared facilities (SCIF work is required) Tools and Resources
Training: Onboarding includes comprehensive Appian training and a CS-specific bootcamp to prepare you for your first client project. Growth: Ongoing learning opportunities include weekly knowledge shares, continuing education sessions, guild participation, and free online trainings. Career: CS career planning focuses on technical, focus, and business tracks, with advisor support for promotions and track selection. Culture: A growing yet close-knit culture with regular social events and programs to support new employees. About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform helps design, automate, and optimize complex processes to improve workflows, unify data, and enhance customer experiences. For more information, visit appian.com. (This section contains standard equal opportunity and accommodations language; see below for compliant statements.) Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. This inbox will respond only to inquiries concerning reasonable accommodation requests. Compliance and Additional Information
Voluntary Self-Identification and related EEOC information may be requested as required by law. This information is confidential and used solely for compliance reporting. If you have questions about the process, please contact the HR team.
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. We are seeking a Senior Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to help lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast-paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own. Responsibilities
The role involves: Engaging with customers post-sales to develop software solutions on the Appian platform Leading projects and guiding the full project life-cycle from definition to implementation Working in an agile environment to understand business processes and technical needs Launching relational data models in production and developing APIs to integrate with multiple systems Mentoring consultants and collaborating with client technical teams and business users to drive adoption Empowering clients to become self-sufficient in building process applications Qualifications
3+ years of experience with hands-on software development or technical consulting B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 10% or less annually to support customer engagement Passion for mentoring/developing others and experience leading small teams through post-sale software implementation Ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) Basic understanding of object oriented programming, relational databases, data modeling, and SQL Knowledge of software testing practices (test-driven development, automated test suites within a CI framework); integrations experience using APIs (REST and SOAP), JDBC, and web services Familiarity with AWS, AI/Analytics/ML, Google Cloud, Application Integration, Database, Developer Tools, Governance, and Elastic Containers (preferred) Active Government Clearance (Secret and above, without limitations) is required for this opening Ability and interest to maintain an Active TS:SCI Clearance, with the ability to perform work within cleared facilities (SCIF work is required) Tools and Resources
Training: Onboarding includes comprehensive Appian training and a CS-specific bootcamp to prepare you for your first client project. Growth: Ongoing learning opportunities include weekly knowledge shares, continuing education sessions, guild participation, and free online trainings. Career: CS career planning focuses on technical, focus, and business tracks, with advisor support for promotions and track selection. Culture: A growing yet close-knit culture with regular social events and programs to support new employees. About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform helps design, automate, and optimize complex processes to improve workflows, unify data, and enhance customer experiences. For more information, visit appian.com. (This section contains standard equal opportunity and accommodations language; see below for compliant statements.) Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. This inbox will respond only to inquiries concerning reasonable accommodation requests. Compliance and Additional Information
Voluntary Self-Identification and related EEOC information may be requested as required by law. This information is confidential and used solely for compliance reporting. If you have questions about the process, please contact the HR team.
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