Genentech
Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL)
Genentech, Chicago, Illinois, United States, 60290
Overview
Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL) at Genentech. The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This role defines, aligns, and embeds digital, data, and analytics capabilities to meet current and future business needs. It acts as a primary connector and liaison between Field Medical and product teams, driving user adoption of new digital capabilities and initiatives, and shaping product direction, prioritization, and integration into workflows. The role also leads change management, knowledge sharing, training, adoption, and measurement activities in partnership with Operational Excellence teams. A deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to build trust within a matrixed organization are required. Responsibilities
Strategic Liaison & Stakeholder Engagement: Primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, ensuring end-to-end excellence across Field Medical digital and AI initiatives. Workflow Design & Process Integration: Accountable for seamless integration of new digital products into workflows; identify capabilities, validate requirements, and lead process changes to optimize workflows. Enablement & Support: Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers training. Change Leadership & Continuous Improvement: Leads complex change initiatives, drives organizational change from current to future state, and partners with stakeholders to align on priorities. Measurement & Optimization: Regularly assesses Field Medical operations, establishes KPIs, and translates measurement insights and user feedback into actionable learnings. Compliance & Governance: Establishes project governance frameworks, ensures regulatory compliance and privacy standards, and collaborates with legal and compliance partners. Qualifications
Bachelor's degree Minimum 8 years of work experience, including at least 6 years in the pharmaceutical or biotech industry, with 2 years in Healthcare Business Analytics Experience in machine learning, deep learning, AI techniques, and building data visualizations for medical decision-making; strong data proficiency and understanding of data strategy, technology, and platforms Ability to work across functions in matrixed environments, guiding data and visualization needs and influencing senior leadership without direct authority Experience owning tactics or pieces, articulating business problems, identifying solutions, and owning content development from strategy through execution Strong understanding of the healthcare landscape and customer types (health systems, payers, providers, HCPs, patients, IDNs, distributors, pathways) and how they operate their businesses Preferred Qualifications & Experience
MBA or related graduate degree 5+ years in clinical development with strong skills in clinical trial data analysis and RWD assets Six Sigma, PMP, or similar certifications Proven ability to embed products, embrace agile methodologies, and organize for impactful outcomes while investing in personal development Enterprise and execution mindset; thrives in ambiguous, transformational environments with adaptive and critical thinking Inspiring, customer-first leadership with strong business acumen, excellent presentation and communication skills, and proficient project planning Location & Travel
The role is field-based, with a minimum of 30% in-office time in South San Francisco, CA, or travel to locations designated by the Business. The salary range is $136,100 - $252,700, based on location and experience. A discretionary annual bonus may be available based on performance. Benefits details are provided via the link in the posting. Benefits & EEO
Relocation benefits are not available for this job posting. Genentech is an equal opportunity employer. It is our policy to employ, promote, and treat employees and applicants on the basis of merit, qualifications, and competence, in accordance with all applicable laws. If you require an accommodation during the online application process, contact us via the provided Accommodations for Applicants form.
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Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL) at Genentech. The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This role defines, aligns, and embeds digital, data, and analytics capabilities to meet current and future business needs. It acts as a primary connector and liaison between Field Medical and product teams, driving user adoption of new digital capabilities and initiatives, and shaping product direction, prioritization, and integration into workflows. The role also leads change management, knowledge sharing, training, adoption, and measurement activities in partnership with Operational Excellence teams. A deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to build trust within a matrixed organization are required. Responsibilities
Strategic Liaison & Stakeholder Engagement: Primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, ensuring end-to-end excellence across Field Medical digital and AI initiatives. Workflow Design & Process Integration: Accountable for seamless integration of new digital products into workflows; identify capabilities, validate requirements, and lead process changes to optimize workflows. Enablement & Support: Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers training. Change Leadership & Continuous Improvement: Leads complex change initiatives, drives organizational change from current to future state, and partners with stakeholders to align on priorities. Measurement & Optimization: Regularly assesses Field Medical operations, establishes KPIs, and translates measurement insights and user feedback into actionable learnings. Compliance & Governance: Establishes project governance frameworks, ensures regulatory compliance and privacy standards, and collaborates with legal and compliance partners. Qualifications
Bachelor's degree Minimum 8 years of work experience, including at least 6 years in the pharmaceutical or biotech industry, with 2 years in Healthcare Business Analytics Experience in machine learning, deep learning, AI techniques, and building data visualizations for medical decision-making; strong data proficiency and understanding of data strategy, technology, and platforms Ability to work across functions in matrixed environments, guiding data and visualization needs and influencing senior leadership without direct authority Experience owning tactics or pieces, articulating business problems, identifying solutions, and owning content development from strategy through execution Strong understanding of the healthcare landscape and customer types (health systems, payers, providers, HCPs, patients, IDNs, distributors, pathways) and how they operate their businesses Preferred Qualifications & Experience
MBA or related graduate degree 5+ years in clinical development with strong skills in clinical trial data analysis and RWD assets Six Sigma, PMP, or similar certifications Proven ability to embed products, embrace agile methodologies, and organize for impactful outcomes while investing in personal development Enterprise and execution mindset; thrives in ambiguous, transformational environments with adaptive and critical thinking Inspiring, customer-first leadership with strong business acumen, excellent presentation and communication skills, and proficient project planning Location & Travel
The role is field-based, with a minimum of 30% in-office time in South San Francisco, CA, or travel to locations designated by the Business. The salary range is $136,100 - $252,700, based on location and experience. A discretionary annual bonus may be available based on performance. Benefits details are provided via the link in the posting. Benefits & EEO
Relocation benefits are not available for this job posting. Genentech is an equal opportunity employer. It is our policy to employ, promote, and treat employees and applicants on the basis of merit, qualifications, and competence, in accordance with all applicable laws. If you require an accommodation during the online application process, contact us via the provided Accommodations for Applicants form.
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