Comcast
Overview
Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy. Core Responsibilities
Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Promotes and positions the Comcast brand within the territory. Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed expectations through strong customer service orientation with excellent follow-up. Maintains accurate and quality sales records and prepares sales and activity reports, as required. Attends out-of-office meetings with customers and demonstrates excellent verbal and written skills in presenting, persuading and negotiating. Demonstrates knowledge of Network Design, MAN technologies and related services and concepts relevant to the role. Exerts independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedules and overtime as necessary. Other duties and responsibilities as assigned. Employee Expectations
Understand our Operating Principles and use them as guidelines for how you do your job. Own the customer experience and promote customer-first thinking, with seamless digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast’s technology, products and services. Win as a team and be open to new ideas. Contribute to the Net Promoter System by engaging with customers and providing feedback to improve service. Drive results and growth while respecting and promoting inclusion and diversity. Act ethically and in the best interests of customers, colleagues and the company. Disclaimer: This information indicates the general nature and level of work performed by employees in this role and is not a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Qualifications
Education : Bachelor’s Degree (or equivalent combination of coursework and experience). Relevant Work Experience : 5-7 years. Skills : Cybersecurity; Networking Technologies; IT Network Security; Prospecting; Unified Communication Services. Other : Ability to work independently and as part of a team; strong presentation, negotiation and relationship-building skills.
#J-18808-Ljbffr
Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy. Core Responsibilities
Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Promotes and positions the Comcast brand within the territory. Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed expectations through strong customer service orientation with excellent follow-up. Maintains accurate and quality sales records and prepares sales and activity reports, as required. Attends out-of-office meetings with customers and demonstrates excellent verbal and written skills in presenting, persuading and negotiating. Demonstrates knowledge of Network Design, MAN technologies and related services and concepts relevant to the role. Exerts independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedules and overtime as necessary. Other duties and responsibilities as assigned. Employee Expectations
Understand our Operating Principles and use them as guidelines for how you do your job. Own the customer experience and promote customer-first thinking, with seamless digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast’s technology, products and services. Win as a team and be open to new ideas. Contribute to the Net Promoter System by engaging with customers and providing feedback to improve service. Drive results and growth while respecting and promoting inclusion and diversity. Act ethically and in the best interests of customers, colleagues and the company. Disclaimer: This information indicates the general nature and level of work performed by employees in this role and is not a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Qualifications
Education : Bachelor’s Degree (or equivalent combination of coursework and experience). Relevant Work Experience : 5-7 years. Skills : Cybersecurity; Networking Technologies; IT Network Security; Prospecting; Unified Communication Services. Other : Ability to work independently and as part of a team; strong presentation, negotiation and relationship-building skills.
#J-18808-Ljbffr