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MWH

Claims Manager

MWH, Austin, Texas, us, 78716

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Overview

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Claims Manager

role at

MWH . MWH

is a leading water and wastewater treatment-focused general contractor in the US with a history dating back to the 19th century. Fueled by the mission of

Building a Better World , our teams are growing nationwide. We offer a supportive work environment, opportunities for advancement, and the chance to contribute to a mission that shapes the future. The work we do matters: the critical systems infrastructure we build changes lives, improves communities, and protects ecosystems. About The Role

(Austin, TX) MWH is seeking a diligent

Claims Manager

to oversee and manage the claims process, ensuring timely resolution and compliance with legal and contractual requirements. This role involves coordinating with Legal & Risk, Directors, project teams, insurance carriers, legal counsel, and subcontractors to mitigate risk, analyze claims, and protect the company’s interests. As a member of the legal team, the Claims Manager provides critical support in managing liability, ensuring proper documentation, and driving effective resolutions. Essential Functions

Claims Management and Resolution:

Manage and oversee all claims, including general liability, workers’ compensation, property damage, and subcontractor claims. Investigate claims in collaboration with project teams and subcontractors, ensuring thorough documentation and compliance with policies. Develop and implement claims policies and procedures to improve efficiency and accuracy. Coordinate with insurance carriers, brokers, Legal & Risk, Directors, and legal counsel to ensure timely and fair resolution of claims. Monitor claims progress and provide updates to leadership, highlighting potential risks and trends. Risk Mitigation:

Analyze claims data to identify trends and recommend strategies to minimize future risks. Collaborate with the risk management team to develop and implement policies and procedures that reduce exposure. Ensure adherence to CCIP/OCIP requirements in claims handling. Collaboration and Communication:

Serve as the primary point of contact for internal teams, subcontractors, and external stakeholders on claims-related matters. Work with project managers, Legal & Risk, Directors, and legal counsel to interpret contract provisions related to claims and insurance. Provide guidance and training to project teams on claims management and documentation best practices. Identify opportunities to streamline processes through technology and workflow improvements. Collaborate with insurance carriers, brokers, Legal & Risk, Directors, and legal teams to manage Return to Work and Light Duty programs, approvals, mediations and appeals. Documentation and Reporting:

Maintain accurate and detailed claims records, including correspondence, reports, and settlements. Prepare regular reports on claims activity, costs, and performance for leadership and stakeholders. Ensure compliance with all legal, contractual, and insurance requirements in the claims process. Qualifications

Bachelor's degree in Business Administration, Risk Management, Construction Management, or related field preferred; or equivalent combination of experience, skills, and training. Minimum of 5 years’ experience in construction administration, risk management, or related roles. Experience with CCIP, OCIP, or similar insurance programs preferred. Strong understanding of construction insurance, liability policies, and claims processes. Excellent organizational skills with keen attention to detail. Strong written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in MS Suite and relevant project management software. Preferred Qualifications:

Certification in Risk Management or Claims (e.g., CRIS, ARM, CPCU) is a plus. Familiarity with construction contracts and subcontractor agreements. Experience managing litigation or working closely with outside counsel. Benefits

Group health & welfare benefits including options for medical, dental and vision 100% Company Paid Benefits: Employee Life Insurance & AD&D, Spouse and Dependent Life & AD&D, Short Term Disability, Long Term Disability, Employee Assistance Program and Health Advocate Voluntary benefits at discounted group rates for accidents, critical illness, and hospital indemnity Paid Time Off Program (vacation and personal time) Paid Sick and Safe Leave Paid Parental Leave Program 10 Paid Holidays 401(k) Plan (company matching contributions up to 4%) Employee Referral Program Company

MWH Constructors

is a global project delivery company in heavy civil construction focused on water and wastewater treatment infrastructure. We provide single-source, integrated design and construction services with a full range of project delivery methods. Our multi-disciplined team delivers a wide range of projects, including new facilities and infrastructure improvements. Equal Opportunity Employer , including disabled and veterans. Please note that all positions require pre-employment screening, including drug and background check, as a condition of employment. Note:

Referrals increase your chances of interviewing at MWH. We are an equal opportunity employer.

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