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UST

Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer

UST, Atlanta, Georgia, United States, 30383

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Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer

Join to apply for the Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer role at UST. Role Description

Lead II - DevOps Engineering. We are seeking a highly skilled Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer to lead the design, implementation, and optimization of our monitoring and observability ecosystem. The ideal candidate will be an expert in Splunk, with a strong background in enterprise IT infrastructure, system performance monitoring, and log analytics. You will play a pivotal role in ensuring end-to-end visibility across our systems, applications, and services. Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. You will create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com. You Are

We are looking for a candidate to lead the design, implementation, and optimization of our monitoring and observability ecosystem. The candidate will be an expert in Splunk, with a strong background in enterprise IT infrastructure, system performance monitoring, and log analytics, and will work to ensure end-to-end visibility across systems, applications, and services. The Opportunity Splunk Administration & Engineering

Serve as the SME for Splunk architecture, deployment, and configuration across the enterprise

Maintain and optimize Splunk infrastructure, including indexers, forwarders, search heads, and clusters

Develop and manage custom dashboards, saved searches, and visualizations

Implement and tune log ingestion pipelines using Splunk Universal Forwarders, HTTP Event Collector, and other data inputs

Ensure high availability, scalability, and performance of the Splunk environment

Create dashboards, reports, advanced Splunk searches, visualizations, log parsing, and external table lookups

Demonstrate expertise with SPL (Search Processing Language) and Splunk architecture, including configuration files

Monitor and troubleshoot applications using tools such as AppDynamics, Grafana, and OTEL to build observability for large-scale microservice deployments

Create dashboards for various applications to monitor health, network issues, and configurations

Apply problem-solving, triaging, and debugging skills in large-scale distributed systems

Establish and document runbooks and guidelines for multi-cloud infrastructure and microservices platform

Optimize search queries using summary indexing

Maintain monitoring of the Splunk infrastructure

Develop a long-term strategy and roadmap for AI/ML tooling to support AI capabilities across the Splunk portfolio

Diagnose and resolve network-related issues affecting CI/CD pipelines, including DNS, firewall, proxy, and SSL/TLS problems

Enterprise Monitoring & Observability

Design and implement enterprise monitoring solutions integrating Splunk with tools such as AppDynamics, Dynatrace, Prometheus, Grafana, or SolarWinds

Collaborate with application, infrastructure, and security teams to define monitoring KPIs, SLAs, and thresholds

Build end-to-end visibility into application performance, system health, and user experience

Integrate Splunk with ITSM platforms such as ServiceNow for event and incident management automation

Operations, Troubleshooting & Optimization

Perform data onboarding, parsing, and field extraction for structured and unstructured data sources

Support incident response and root cause analysis using Splunk for troubleshooting and forensics

Audit and optimize search performance, data retention policies, and index lifecycle management

Create runbooks, documentation, and SOPs for Splunk and monitoring tool usage

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. You Need 5+ years of experience in IT infrastructure, DevOps, or monitoring roles

3+ years of hands-on experience with Splunk Enterprise as an admin, architect, or engineer

Experience designing and managing large-scale, multi-site Splunk deployments

Strong skills in SPL (Search Processing Language), dashboard design, and ingestion strategies

Familiarity with Linux systems, scripting (e.g., Bash, Python), and APIs

Experience with enterprise monitoring tools and integration with Splunk (e.g., AppDynamics, Dynatrace, Nagios, Zabbix)

Understanding of logging, metrics, and tracing in modern environments (on-prem and cloud)

Strong understanding of network protocols, system logs, and application telemetry

Preferred Qualifications:

Splunk certifications (e.g., Splunk Certified Power User, Admin, Architect)

Experience with Splunk ITSI, Enterprise Security, or Observability Suite

Knowledge of cloud-native environments (AWS, Azure, or GCP) and cloud monitoring integrations

Experience with log aggregation, security event monitoring, or compliance (e.g., PCI, HIPAA, SOX)

Familiarity with CI/CD pipelines and GitOps practices

Soft Skills:

Strong problem-solving and analytical thinking skills

Excellent communication and collaboration with cross-functional teams

Ability to document complex systems and processes clearly

Self-motivated with a passion for continuous improvement

Skills:

Splunk Enterprise, SPL, Dashboard Design, Monitoring Systems

Compensation can differ depending on factors including location, role, skill set, education, and experience. UST provides a reasonable range of compensation for roles hired in various U.S. markets. Role Location: Georgia Compensation Range : $90,000-$135,000 Benefits

Full-time employees accrue paid vacation, paid sick leave, holidays, and may participate in the 401(k) plan with employer matching. Medical, dental, and vision insurance are available. Other benefits include basic life insurance, accidental death and disability insurance, and short- and long-term disability. Benefits vary by location. Other employee types have different eligibility. What We Believe UST embraces Humility, Humanity, and Integrity. We strive for a people-first, human-centric culture that fosters diversity and sustainable solutions. Equal Employment Opportunity UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. We consider qualified applicants with arrest or conviction records in accordance with state and local laws. UST reserves the right to redefine roles and responsibilities based on organizational needs and performance. #UST #CB

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