BLM GROUP
Maintenance and Reliability Specialist
BLM GROUP, Minneapolis, Minnesota, United States, 55400
Overview
Maintenance and Reliability Specialist
at BLM GROUP USA
Join to apply for the Maintenance and Reliability Specialist role at BLM GROUP USA. Be part of a manufacturer like no other. The company partners with diverse teams to support world-changing ideas and demonstrates a commitment to diversity and inclusion. We offer a competitive benefits package including medical, dental, vision, 401k with company match, life/disability, and more.
Job Title Maintenance and Reliability Specialist
Department Service
FLSA Status Non-Exempt
Summary Under direct supervision of the Head of Proactive Services and Analytics, performs preventive maintenance of BLM equipment at customer sites. Completes necessary procedures as outlined in customer’s maintenance contracts and fulfills related duties. Provides support and recommendations to programmers and operators. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Responsibilities
Supports the sales staff in servicing BLM equipment
Performs preventive maintenance and service of equipment for customers at the customer site
Supports maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance aimed at achieving a reliable operation
Provides support to programmers on best recommendations and approaches on programming parts
Recommend improved practices, methods, and procedures to increase efficiency and quality while reducing equipment downtime
Provide support and training for operators and maintenance personnel when needed and onsite
Carefully and accurately documents all service performed on the equipment and future service needs
Maintains excellent customer service and customer satisfaction
Prepares service reports/work order forms timely and accurately
Accurately track expenses and completes expense reports in a timely manner
Maintains a safe work environment and operates within OSHA/MIOSHA guidelines
Must be able to work overtime as required by customer need
Travel as required, 90 – 100%
Other duties as assigned by management
Qualifications
High School Diploma required
Associate degree in a Technical discipline is preferred or comparable military experience
At least five (5) years of experience in machine tool operation, maintenance, and repair
At least two (2) years of CAD/CAM software experience
At least five (5) years of experience in a similar technical position
At least one (1) year in a customer service role
Licensing/Certifications
Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period
Knowledge, Skills, And Abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Able to effectively use electrical, pneumatic, and hydraulic schematics on the job
Ability to effectively utilize electric/electronic testing and measurement equipment
Must be able to effectively understand, analyze and resolve technical mechanical or electrical issues based on measured data results
Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media
Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues
Ability to program parts for CNC machines
Ability to understand CAD drawings
Familiarity with 2D and 3D CAD/CAM software (AutoCAD, SolidWorks, Inventor, etc.)
Ability to communicate technical issues beyond PMs to BLM Technical Department
Proven customer service skills with a primary focus on customer relationships
Highly organized and excellent time management skills
Excellent verbal and written communication skills
Must be able to work effectively with minimal supervision
Resourceful; able to discern who to call for assistance based on the technical situation at hand
Team player with the ability to work with all levels of team members and customers
Must possess a valid passport or be capable of obtaining a valid passport
Equipment, Machinery, Tools, and Vehicles Used
General office equipment including computers, printers, fax machines and telephones.
Basic hand tools, Fluke Multimeter, and other miscellaneous machine calibration tools.
Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish in order to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.
Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.
The position requires approximately 90 – 100% travel. Travel will be regional or international as required.
Reporting Relationships This position reports to the Head of Proactive Services and Analytics
Supervisory Responsibility None
We are an Equal Employment Opportunity (EEO) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Machinery Manufacturing
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at BLM GROUP USA
Join to apply for the Maintenance and Reliability Specialist role at BLM GROUP USA. Be part of a manufacturer like no other. The company partners with diverse teams to support world-changing ideas and demonstrates a commitment to diversity and inclusion. We offer a competitive benefits package including medical, dental, vision, 401k with company match, life/disability, and more.
Job Title Maintenance and Reliability Specialist
Department Service
FLSA Status Non-Exempt
Summary Under direct supervision of the Head of Proactive Services and Analytics, performs preventive maintenance of BLM equipment at customer sites. Completes necessary procedures as outlined in customer’s maintenance contracts and fulfills related duties. Provides support and recommendations to programmers and operators. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Responsibilities
Supports the sales staff in servicing BLM equipment
Performs preventive maintenance and service of equipment for customers at the customer site
Supports maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance aimed at achieving a reliable operation
Provides support to programmers on best recommendations and approaches on programming parts
Recommend improved practices, methods, and procedures to increase efficiency and quality while reducing equipment downtime
Provide support and training for operators and maintenance personnel when needed and onsite
Carefully and accurately documents all service performed on the equipment and future service needs
Maintains excellent customer service and customer satisfaction
Prepares service reports/work order forms timely and accurately
Accurately track expenses and completes expense reports in a timely manner
Maintains a safe work environment and operates within OSHA/MIOSHA guidelines
Must be able to work overtime as required by customer need
Travel as required, 90 – 100%
Other duties as assigned by management
Qualifications
High School Diploma required
Associate degree in a Technical discipline is preferred or comparable military experience
At least five (5) years of experience in machine tool operation, maintenance, and repair
At least two (2) years of CAD/CAM software experience
At least five (5) years of experience in a similar technical position
At least one (1) year in a customer service role
Licensing/Certifications
Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period
Knowledge, Skills, And Abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Able to effectively use electrical, pneumatic, and hydraulic schematics on the job
Ability to effectively utilize electric/electronic testing and measurement equipment
Must be able to effectively understand, analyze and resolve technical mechanical or electrical issues based on measured data results
Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media
Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues
Ability to program parts for CNC machines
Ability to understand CAD drawings
Familiarity with 2D and 3D CAD/CAM software (AutoCAD, SolidWorks, Inventor, etc.)
Ability to communicate technical issues beyond PMs to BLM Technical Department
Proven customer service skills with a primary focus on customer relationships
Highly organized and excellent time management skills
Excellent verbal and written communication skills
Must be able to work effectively with minimal supervision
Resourceful; able to discern who to call for assistance based on the technical situation at hand
Team player with the ability to work with all levels of team members and customers
Must possess a valid passport or be capable of obtaining a valid passport
Equipment, Machinery, Tools, and Vehicles Used
General office equipment including computers, printers, fax machines and telephones.
Basic hand tools, Fluke Multimeter, and other miscellaneous machine calibration tools.
Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish in order to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.
Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.
The position requires approximately 90 – 100% travel. Travel will be regional or international as required.
Reporting Relationships This position reports to the Head of Proactive Services and Analytics
Supervisory Responsibility None
We are an Equal Employment Opportunity (EEO) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Machinery Manufacturing
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