Aparium Hotel Group
Position:
Catering Sales Manager
Location:
Alexandria, VA Job Id:
224 # of Openings:
0 What You Will Do
Execute sales activities to achieve budgeted goals Assist in the annual budgeting plan Properly analyze business to ensure booking guidelines and parameters for proper function space to guestroom ratio is appropriate for hotel's best interests Aggressively build and maintain professional and active relationships with clients and parties and convention bureau managers, recognizing these key sources as our primary lead generators Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients\' needs Communicate effectively with hotel stakeholders to ensure client\'s needs and expectations are satisfied Maintain files by proper and expedient client dialogue documentation, adherence to trace dates and maintaining files on active trace Support and plan special sales activities, promotions and client events Problem-solve with other departments as needed to book business into the hotel e.g. salvaging of accounts threatening cancellation, groups that have outgrown confirmed space Prepare resumes for groups prior to group arrival Lead resume review meetings with applicable departments Conduct pre- and post-conference meetings as appropriate Enlist senior management and leverage relationships to interact with tentative or prospective clients in order to book business Enhance the hotel's community image by actively participating in associations, events, clubs and boards Stay ahead of hotel competition- their new developments, services and amenities to ensure competitive knowledge and strategy are current Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggest to sales leadership any necessary actions Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel Discuss, support and innovate key service and product differentiators on an ongoing basis Comply with hotel standards for sales while working harmoniously and professionally with co-workers and Executive Committee Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments Excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels Plan, attend and/or participate in meetings with hotel associates as well as pre-convention meetings What You Will Need
Willing to work a flexible schedule in order to accomplish all required tasks. Your schedule may vary, which may include days, nights, weekends, and holidays. Work with integrity, confidentiality and discretion Work in a safe, prudent and highly organized manor Superior oral, written and computer skills Guide and monitor business ethics and good business practice Always conduct self in a most professional manner to reflect the hotel standards Highly organized and can plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times Participate in Lobby Duty Program Available to cross train as directed Knowledge of Sales, Reservation and Room\'s distribution functions All other responsibilities assigned by management Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate Partake in a positive work ethic and surrounding environment How You Lead
Offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback. Collaborate effectively with all departments in the hotel including Rooms, Banquets, Engineering, Food & Beverage, and Culinary to provide an exemplary guest experience; be comfortable in debating ideas before implementing a decision that will impact operations property-wide, as we do not work in silos. Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community. Highly analytical in thought and recommendations, with the ability to express a point of view in respectful manner. Engage others in general conversation tactics to build rapport quickly, with the ability to lead and adapt communication and presentation tactics to engage a wide range of audiences and stakeholders. Approaches fact finding and discovery missions as a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed. Influence others to effectively drive results and take direction to execute on strategy through tactical methods; is comfortable prioritizing their work and that of others. Prioritizes and organizes their own work, when necessary, by working flexible or extended hours to accommodate increased workload; can flex to the needs of hotel based on business needs Who We Are
Hotels done differently. It is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates\' pride in who they are, where they live and who we serve. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria\'s rich legacy and knack for innovation through thoughtful touches from local businesses and artisans. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Hotel Heron participates in the Department of Homeland Security\'s E-Verify program. Apply for this Position
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Catering Sales Manager
Location:
Alexandria, VA Job Id:
224 # of Openings:
0 What You Will Do
Execute sales activities to achieve budgeted goals Assist in the annual budgeting plan Properly analyze business to ensure booking guidelines and parameters for proper function space to guestroom ratio is appropriate for hotel's best interests Aggressively build and maintain professional and active relationships with clients and parties and convention bureau managers, recognizing these key sources as our primary lead generators Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients\' needs Communicate effectively with hotel stakeholders to ensure client\'s needs and expectations are satisfied Maintain files by proper and expedient client dialogue documentation, adherence to trace dates and maintaining files on active trace Support and plan special sales activities, promotions and client events Problem-solve with other departments as needed to book business into the hotel e.g. salvaging of accounts threatening cancellation, groups that have outgrown confirmed space Prepare resumes for groups prior to group arrival Lead resume review meetings with applicable departments Conduct pre- and post-conference meetings as appropriate Enlist senior management and leverage relationships to interact with tentative or prospective clients in order to book business Enhance the hotel's community image by actively participating in associations, events, clubs and boards Stay ahead of hotel competition- their new developments, services and amenities to ensure competitive knowledge and strategy are current Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggest to sales leadership any necessary actions Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel Discuss, support and innovate key service and product differentiators on an ongoing basis Comply with hotel standards for sales while working harmoniously and professionally with co-workers and Executive Committee Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments Excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels Plan, attend and/or participate in meetings with hotel associates as well as pre-convention meetings What You Will Need
Willing to work a flexible schedule in order to accomplish all required tasks. Your schedule may vary, which may include days, nights, weekends, and holidays. Work with integrity, confidentiality and discretion Work in a safe, prudent and highly organized manor Superior oral, written and computer skills Guide and monitor business ethics and good business practice Always conduct self in a most professional manner to reflect the hotel standards Highly organized and can plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times Participate in Lobby Duty Program Available to cross train as directed Knowledge of Sales, Reservation and Room\'s distribution functions All other responsibilities assigned by management Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate Partake in a positive work ethic and surrounding environment How You Lead
Offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback. Collaborate effectively with all departments in the hotel including Rooms, Banquets, Engineering, Food & Beverage, and Culinary to provide an exemplary guest experience; be comfortable in debating ideas before implementing a decision that will impact operations property-wide, as we do not work in silos. Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community. Highly analytical in thought and recommendations, with the ability to express a point of view in respectful manner. Engage others in general conversation tactics to build rapport quickly, with the ability to lead and adapt communication and presentation tactics to engage a wide range of audiences and stakeholders. Approaches fact finding and discovery missions as a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed. Influence others to effectively drive results and take direction to execute on strategy through tactical methods; is comfortable prioritizing their work and that of others. Prioritizes and organizes their own work, when necessary, by working flexible or extended hours to accommodate increased workload; can flex to the needs of hotel based on business needs Who We Are
Hotels done differently. It is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates\' pride in who they are, where they live and who we serve. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria\'s rich legacy and knack for innovation through thoughtful touches from local businesses and artisans. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Hotel Heron participates in the Department of Homeland Security\'s E-Verify program. Apply for this Position
#J-18808-Ljbffr