EXPRESS
Overview
Join to apply for the
Sales Leader
role at
EXPRESS . Position details: Store-based leadership role focusing on sales floor and stockroom operations, staff training, and delivering a superior in-store shopping experience. About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Details
Store Name: Columbia Mall Responsibilities
Express is seeking a Retail Sales Leader to join our team. Drive store operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers. Assist in developing and motivating associates to maximize sales potential. Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results and all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyze the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolve customer service issues to a positive outcome. Lead and model our customer experience standards. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions as directed by supervision. Required Experience & Qualifications
Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes
Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team Ability to multitask and handle multiple customers and/or processes at once Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage and benefits. Part-time associates may also be eligible for paid sick leave, public health emergency leave, 401(k) participation with Company match, Express merchandise discount, Learn & Earn incentive program, and voluntary benefits through YouDecide. Actual compensation offered is dependent upon factors including location, education and experience. Pay Range
$17.00 - $23.40 per hour Closing
PHOENIX is an equal opportunity employer. The company does not discriminate in recruiting, hiring or any other terms on the basis of protected characteristics. If you need an accommodation to apply due to a disability, please call 1-800-964-9793 or email AssociateRelations@Express.com. Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries Retail
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Join to apply for the
Sales Leader
role at
EXPRESS . Position details: Store-based leadership role focusing on sales floor and stockroom operations, staff training, and delivering a superior in-store shopping experience. About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Details
Store Name: Columbia Mall Responsibilities
Express is seeking a Retail Sales Leader to join our team. Drive store operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers. Assist in developing and motivating associates to maximize sales potential. Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results and all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyze the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolve customer service issues to a positive outcome. Lead and model our customer experience standards. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions as directed by supervision. Required Experience & Qualifications
Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes
Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team Ability to multitask and handle multiple customers and/or processes at once Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage and benefits. Part-time associates may also be eligible for paid sick leave, public health emergency leave, 401(k) participation with Company match, Express merchandise discount, Learn & Earn incentive program, and voluntary benefits through YouDecide. Actual compensation offered is dependent upon factors including location, education and experience. Pay Range
$17.00 - $23.40 per hour Closing
PHOENIX is an equal opportunity employer. The company does not discriminate in recruiting, hiring or any other terms on the basis of protected characteristics. If you need an accommodation to apply due to a disability, please call 1-800-964-9793 or email AssociateRelations@Express.com. Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries Retail
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