Live Nation Entertainment
LN Venues, Premium Sales and Service Coordinator
Live Nation Entertainment, Chicago, Illinois, United States, 60290
LN Venues, Premium Sales and Service Coordinator
3 days ago Be among the first 25 applicants
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Overview WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
JOB SUMMARY
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).
What This Role Will Do
Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
Oversee and maintain accounts receivable
Assist in maintenance of client relationships
Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
Manage client tickets using Archtics
Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
Coordination of on-site premium experiences program responsibilities and client services for concert events
Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
Conducts cold calls and prospecting for new clients
Assists in implementing marketing strategies with Director of Premium Sales and Service
Performs other duties as assigned by management
Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
What This Person Will Bring
Associate's degree required; Bachelor’s degree preferred
Creative problem-solving skills
Excellent customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Ability to work in a team setting
Ability to anticipate the needs of VIP clientele
Commitment to excellence
Minimum 1-2 years of relevant business experience
Social media savvy is a plus
Some experience in hospitality and/or entertainment preferred
Computer proficiency: Excel, Word, Power Point
Benefits Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match
Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with fair chance laws. Live Nation also provides reasonable accommodations for applicants with disabilities and for pregnancy-related accommodations, and will participate in an interactive process to determine effective accommodations.
HIRING PRACTICES The preceding job description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Live Nation recruitment policies pursue the most highly qualified persons and may include various channels such as referrals, outside advertising, agencies, and job fairs.
Compensation
The expected compensation for this position is $20.00 - $25.00 USD Hourly. Pay is based on factors including location, qualifications, skills, experience, and internal equity.
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Get AI-powered advice on this job and more exclusive features.
Overview WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
JOB SUMMARY
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).
What This Role Will Do
Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
Oversee and maintain accounts receivable
Assist in maintenance of client relationships
Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
Manage client tickets using Archtics
Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
Coordination of on-site premium experiences program responsibilities and client services for concert events
Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
Conducts cold calls and prospecting for new clients
Assists in implementing marketing strategies with Director of Premium Sales and Service
Performs other duties as assigned by management
Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
What This Person Will Bring
Associate's degree required; Bachelor’s degree preferred
Creative problem-solving skills
Excellent customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Ability to work in a team setting
Ability to anticipate the needs of VIP clientele
Commitment to excellence
Minimum 1-2 years of relevant business experience
Social media savvy is a plus
Some experience in hospitality and/or entertainment preferred
Computer proficiency: Excel, Word, Power Point
Benefits Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match
Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with fair chance laws. Live Nation also provides reasonable accommodations for applicants with disabilities and for pregnancy-related accommodations, and will participate in an interactive process to determine effective accommodations.
HIRING PRACTICES The preceding job description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Live Nation recruitment policies pursue the most highly qualified persons and may include various channels such as referrals, outside advertising, agencies, and job fairs.
Compensation
The expected compensation for this position is $20.00 - $25.00 USD Hourly. Pay is based on factors including location, qualifications, skills, experience, and internal equity.
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