LaSalle Network
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Lasalle Network is partnered with a global leader in chocolate and cocoa innovation with over 175 years of heritage, known for mastering every step from sourcing cocoa beans to delivering exceptional chocolate products!
They are seeking a
Sales Operations Manager
to empower commercial excellence through efficient operations, process optimization, and seamless coordination across internal and external stakeholders. This pivotal role ensures smooth execution in order management, pricing, documentation, and sales support—all vital to delivering on our commercial strategy.
Key Responsibilities
Lead resolution of customer escalations related to pricing, orders, samples, documentation, and complaints. Serve as the crucial link between Sales and Customer Service for accurate, timely resolutions. Support customer service representatives on price discrepancies, replacements, and order issues. Manage the full pricing lifecycle: coordinate quotes, approvals, and booking. Oversee contract cycles—ensuring updates, renewals, and integrity. Maintain the customer contract portfolio including item additions, volume transfers, extensions, and closures. Provide interim account coverage for small accounts or during representative absences. Handle customer sample requests and tracking through Salesforce. Request and follow up on technical/regulatory documentation. Submit and monitor GBS requests (e.g., documentation, master data). Act as Salesforce champion for the cocoa sales team: ensure data hygiene, best practices, and pipeline accuracy. Prepare and analyze reports such as contract balances, order history, and volume trends. Deliver data-driven insights to Sales Managers for strategic decisions. Manage timely provision of product information, documentation, and QA responses.
Competencies & Skills
Customer-Focused: proactive and dedicated to exceeding customer expectations. Strong Communicator: skilled at cross-functional and cross-level collaboration. Detail-Oriented: precise in managing pricing, contracts, and documentation. Analytical: able to interpret data to guide strategy. Tech-Savvy: proficient in Salesforce, Excel (including power queries), and ERP systems (SAP preferred). Process-Driven: methodical and adept at improving workflows. Team Player: works seamlessly with Sales, Customer Service, and Business Support teams.
Qualifications
3–5+ years in sales operations, commercial support, or customer service in B2B settings. Experience in food ingredients, commodities, or cocoa sectors preferred. Proven ability to manage contracts, pricing, and customer documentation.
If you meet the above requirements, please apply today!
Allison Sachnoff
Senior Recruiter
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Sales and Business Development Industries Staffing and Recruiting Referrals increase your chances of interviewing at LaSalle Network by 2x Sign in to set job alerts for “Sales Operations Manager” roles.
Chicago, IL $167,000.00-$207,000.00 2 days ago Chicago, IL $100,000.00-$115,000.00 1 month ago Director/ Sr. Director, Sales Operations
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Elmhurst, IL $165,000.00-$180,000.00 9 hours ago Chicago, IL $83,000.00-$137,000.00 2 weeks ago Chicago, IL $85,200.00-$173,100.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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They are seeking a
Sales Operations Manager
to empower commercial excellence through efficient operations, process optimization, and seamless coordination across internal and external stakeholders. This pivotal role ensures smooth execution in order management, pricing, documentation, and sales support—all vital to delivering on our commercial strategy.
Key Responsibilities
Lead resolution of customer escalations related to pricing, orders, samples, documentation, and complaints. Serve as the crucial link between Sales and Customer Service for accurate, timely resolutions. Support customer service representatives on price discrepancies, replacements, and order issues. Manage the full pricing lifecycle: coordinate quotes, approvals, and booking. Oversee contract cycles—ensuring updates, renewals, and integrity. Maintain the customer contract portfolio including item additions, volume transfers, extensions, and closures. Provide interim account coverage for small accounts or during representative absences. Handle customer sample requests and tracking through Salesforce. Request and follow up on technical/regulatory documentation. Submit and monitor GBS requests (e.g., documentation, master data). Act as Salesforce champion for the cocoa sales team: ensure data hygiene, best practices, and pipeline accuracy. Prepare and analyze reports such as contract balances, order history, and volume trends. Deliver data-driven insights to Sales Managers for strategic decisions. Manage timely provision of product information, documentation, and QA responses.
Competencies & Skills
Customer-Focused: proactive and dedicated to exceeding customer expectations. Strong Communicator: skilled at cross-functional and cross-level collaboration. Detail-Oriented: precise in managing pricing, contracts, and documentation. Analytical: able to interpret data to guide strategy. Tech-Savvy: proficient in Salesforce, Excel (including power queries), and ERP systems (SAP preferred). Process-Driven: methodical and adept at improving workflows. Team Player: works seamlessly with Sales, Customer Service, and Business Support teams.
Qualifications
3–5+ years in sales operations, commercial support, or customer service in B2B settings. Experience in food ingredients, commodities, or cocoa sectors preferred. Proven ability to manage contracts, pricing, and customer documentation.
If you meet the above requirements, please apply today!
Allison Sachnoff
Senior Recruiter
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Sales and Business Development Industries Staffing and Recruiting Referrals increase your chances of interviewing at LaSalle Network by 2x Sign in to set job alerts for “Sales Operations Manager” roles.
Chicago, IL $167,000.00-$207,000.00 2 days ago Chicago, IL $100,000.00-$115,000.00 1 month ago Director/ Sr. Director, Sales Operations
Chicago, IL $185,000.00-$235,000.00 2 weeks ago Itasca, IL $130,000.00-$150,000.00 3 days ago Chicago, IL $55,000.00-$75,000.00 3 days ago Chicago, IL $115,100.00-$172,700.00 3 days ago Chicago, IL $80,000.00-$100,000.00 3 weeks ago Head of Sales Operations - ENT and Global Accounts
Chicago, IL $167,000.00-$207,000.00 2 weeks ago Oakbrook Terrace, IL $59,300.00-$86,000.00 2 weeks ago Sr. Manager, Franchise Operations - Midwest
Chicago, IL $125,000.00-$150,000.00 1 week ago Sr Manager, Commercial Operations Seller Experience
Chicago, IL $137,500.00-$236,500.00 3 weeks ago Oak Brook, IL $80,000.00-$90,000.00 1 day ago Associate, Enterprise Revenue Operations
Chicago, IL $150,000.00-$200,000.00 2 weeks ago Senior Manager, Deal Desk Commercial Operations
Senior Business Operations Manager, Delivery Services
Chicago, IL $107,500.00-$174,900.00 6 days ago Director of Operations and Sales- East Region Distribution Centers
Hillside, IL $75,000.00-$100,000.00 2 weeks ago Chicago, IL $160,000.00-$185,000.00 1 month ago Chicago, IL $137,500.00-$236,500.00 1 month ago Chicago, IL $111,500.00-$191,950.00 1 month ago Operations Manager - Chicago, IL / Glendale Heights, IL 60139
Managing Director, (Capital Equipment, Material Handling Equipment, Process Equipment), Sales and Operations
Elmhurst, IL $165,000.00-$180,000.00 9 hours ago Chicago, IL $83,000.00-$137,000.00 2 weeks ago Chicago, IL $85,200.00-$173,100.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr