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Charter Global

Field Service Technician – ATM Support

Charter Global, Chicago, Illinois, United States, 60290

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About the Role

We’re hiring a

Field Service Technician

in

Chicago, IL

to support ATM hardware maintenance and repair. This hands-on role involves diagnosing issues, replacing components, and ensuring customer satisfaction through timely service delivery. Key Responsibilities

Perform minor maintenance and repairs at the module level Diagnose ATM issues using error logs and service call details Maintain accurate inventory and service records Ensure security protocols are followed at financial institutions Complete NCR-specific training and certifications Provide timely updates and reports on service calls Requirements

High School Diploma or equivalent Basic electrical/mechanical aptitude Strong problem-solving skills and ability to work independently Flexible availability: nights, weekends, on-call, and overtime Reliable transportation and smartphone (Android/iPhone) Basic tools required (e.g., #1/#2 flathead and Phillips screwdrivers) Preferred Qualifications

Prior experience with NCR or similar ATM equipment Physical Requirements

Ability to lift up to 50 lbs Prolonged standing, walking, bending, and travel Daily dispatch or scheduled service calls This is a great opportunity for someone who enjoys hands-on technical work, values independence, and is looking to grow in the field service domain. Regards

Ashish Lal | Talent Acquisition Manager One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

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