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Rainbow Restoration

Administrative Support

Rainbow Restoration, West Islip, New York, United States

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Overview

Rainbow International offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, Customer focus, while Having fun in the process. As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Responsibilities

Receive incoming calls in professional and courteous manner.

Call potential customers to explain the company services and solicit business.

Assist with the scheduling of services.

Notify customers of service call status and follow up with customers after the work is done.

Clerical duties including customer and job data entry.

Perform other duties as required. These duties may include job functions outside the scope of normal job duties.

Job Requirements

Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other computer software

Experience in Xactware is helpful but not mandatory

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Professional appearance and personality

Team player who can work independently

Benefits:

Benefits package varies by location

Notice Rainbow International LLC is the franchisor of the Rainbow International Restoration franchised system. Each Rainbow International Restoration franchised location is independently owned and operated by an independent franchisee. Rainbow International LLC lists employment opportunities available throughout the franchised network for brand management purposes only. The actual employer is the independent franchisee. The Rainbow International LLC is NOT the employer seeking help; the independent franchisee is.

The independent Rainbow International Restoration franchisee hires and determines the terms and conditions of employment for its own employees. Employment benefits, compensation and practices vary by location. Rainbow International LLC is not the employer or joint employer for any listed positions.

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