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Telecommunications Officer

Government Jobs, Murphy, Texas, United States

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The City of Murphy defines the local government experience for its employees, citizens, and businesses, aiming to be one City, One Team of public servants committed to exceptional service delivery and core values of being COOL: Courteous, Professional, Trustworthy, and Loyally engaged.

Are you a COOL individual looking for a COOL place to work? This might be the place for you and the COOLest job you’ve ever had!

Police Department – Telecommunications Officer

The City of Murphy Police Department seeks to add a Telecommunications Officer to its dynamic team. As our Telecommunications Officer, under the direct supervision of the Telecommunications Supervisor, you will receive and dispatch requests for police, fire, ambulance, and animal control emergency and non-emergency services.

Pay Plan This opportunity is exempt and budgeted on Pay Grade #28. The pay plan range below represents opportunities for growth within this opportunity. We are seeking to hire between the Min to Mid-range of the pay grade shown, depending on qualifications.

Min: $24.37/hourly

Mid: $27.85/hourly

Max: $32.49/hourly

Posting Closure Notice The City of Murphy may modify, withdraw, or close any job posting at any time without prior notice. This includes removing a position from consideration once a sufficient number of qualified applicants have been received or if business needs change. We encourage interested candidates to apply as early as possible to ensure consideration.

Schedule Commitment Must accept on-call duty status and work flexible hours to include all shifts, including nights, weekends, and holidays.

For application support, or to check the status of your application, contact Human Resources by e-mailing

hr@murphytx.org

Work Performed

Operates a multi-line communication system

Answers phones and directs callers to the appropriate city employee

Monitors and broadcasts on communication radio equipment

Dispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as needed

Operates various telecommunication, multi-channel radio equipment, and Enhanced 911 system

Assigns police, fire, and ambulance support elements to routine/emergency calls for service

Records all activities and locations of police units and animal control units

Uses computer terminals to make entries and inquiries and interprets responses from various automated databases

Provides Emergency Medical Pre & Post Arrival Instructions

Retrieves Driver's License and Vehicle Registration data from computer system

Checks for outstanding warrants, stolen vehicles and articles

Enters and clears warrants and stolen articles from department to TCIC/NCIC computer

Operates video recording, closed circuit television, and tape logging equipment

Communicates with the hearing and speech impaired by a teletype system

Screens and forwards telephone calls for the police, fire department, and animal control departments

Is aware of and able to review the city’s crime analysis software, such as RaidsOn Line, and review crime trends as indicated with their respective shifts regularly

Able to operate the city-wide locking control system, setting openings and closings according to scheduled events

Develops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicator

Operates computers, telephones, radios, recorders, and other technical equipment

Adheres to personnel safety, departmental policies and procedures, and Administrative Orders

Minimum Qualifications

High School Graduate or General Education Diploma (GED)

Licensed Telecommunicator or able to obtain license within specified period designated by the Texas Commission on Law Enforcement (TCOLE)

Valid Texas Class C Driver's License - driving record must be in compliance with City policy

Preferred Qualifications

Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experience

Current Telecommunications License as issued by TCOLE

Certified Emergency Medical Dispatch

Special Requirements

May be required to pass a drug screen and/or pre-employment job performance assessment

MUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS, INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS

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