Oak View Group
Event Manager | Full-Time | Dacotah Bank Center
Oak View Group, Brookings, South Dakota, us, 57007
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions.
Position Summary The Event Manager is an integral part of the Dacotah Bank Center team, ensuring the successful planning and execution of events of all sizes and types. This role involves partnering with clients, managing event logistics, and working closely with internal departments to deliver exceptional experiences. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment.
This role pays an annual salary of $45,000-$55,000.
Benefits Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
About The Venue The Dacotah Bank Center is an international award-winning Venue of Excellence and one of South Dakota’s premier live entertainment facilities. With a 30,000-square-foot arena, top-notch banquet and conference rooms, and in-house catering, the venue hosts cultural, educational, and recreational events. The team is dedicated to making each event a spectacular reality. The venue is located in Brookings, home of South Dakota State University.
Responsibilities Client Relations & Sales
Serve as a primary point of contact for clients, addressing inquiries and guiding them through event planning and rental processes.
Cultivate and maintain strong relationships with clients, event planners, vendors, and industry stakeholders.
Collaborate with clients to understand event needs and deliver exceptional experiences.
Conduct sales prospecting and outreach to generate leads and secure bookings.
Facilitate site visits and planning meetings with prospective and confirmed clients.
Event Planning & Execution
Advance, plan, service, and supervise events to ensure smooth execution.
Act as the Manager on Duty for assigned events, overseeing all on-site operations.
Coordinate communication between building staff, contractors, vendors, and show staff during load-in, event execution, and load-out.
Prepare detailed event data sheets, timelines, and instructions for internal teams.
Ensure hospitality, security, and special arrangements are in place as needed.
Monitor and resolve event-related issues and client concerns promptly and professionally.
Assist in preparing the venue to meet event requirements, including setup oversight.
Reporting & Data Management
Manage and maintain the scheduling calendar and CRM/booking platform with up-to-date event information.
Track event data and compile reports, including monthly and annual reports, revenue projections, booking statistics, KPI tracking, and post-event feedback.
Assist with preparing presentations, proposals, and performance metrics.
Financial Coordination
Assist with pre-show event financial estimates and post-show settlements.
Support budget tracking and reconciliation related to assigned events.
Team Leadership & Collaboration
Direct, train, and evaluate direct report coordinator.
Work closely with all internal departments — including operations, marketing, ticketing, and food & beverage — to ensure seamless event delivery.
Assist in developing and implementing sales strategies and marketing initiatives to drive event bookings and promote the Center.
Safety, Compliance & Customer Service
Review and communicate emergency procedures for each event.
Coordinate with municipal officials, security personnel, and emergency services as needed.
Maintain a strong customer service focus, ensuring a positive guest experience for clients and patrons.
General Responsibilities
Maintain a flexible schedule, including evenings, weekends, holidays, and long hours as needed.
Represent the Dacotah Bank Center and Oak View Group with professionalism and dedication.
Perform other duties and responsibilities as assigned.
Qualifications
3+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
Strong oral and written communication skills
Strong computer skills in Microsoft Office applications, word processing, and Internet
Possession of, or ability to obtain, a valid drivers’ license
Knowledge of operational characteristics of events
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling, and training employees
Demonstrated familiarity with facility use contracts
Knowledge of fire and public safety regulations
Knowledge of A/V equipment and electronic systems in public assembly facilities
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Experience with AutoCAD is preferred but not required
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
Equal Opportunity Employer. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis.
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Position Summary The Event Manager is an integral part of the Dacotah Bank Center team, ensuring the successful planning and execution of events of all sizes and types. This role involves partnering with clients, managing event logistics, and working closely with internal departments to deliver exceptional experiences. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment.
This role pays an annual salary of $45,000-$55,000.
Benefits Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
About The Venue The Dacotah Bank Center is an international award-winning Venue of Excellence and one of South Dakota’s premier live entertainment facilities. With a 30,000-square-foot arena, top-notch banquet and conference rooms, and in-house catering, the venue hosts cultural, educational, and recreational events. The team is dedicated to making each event a spectacular reality. The venue is located in Brookings, home of South Dakota State University.
Responsibilities Client Relations & Sales
Serve as a primary point of contact for clients, addressing inquiries and guiding them through event planning and rental processes.
Cultivate and maintain strong relationships with clients, event planners, vendors, and industry stakeholders.
Collaborate with clients to understand event needs and deliver exceptional experiences.
Conduct sales prospecting and outreach to generate leads and secure bookings.
Facilitate site visits and planning meetings with prospective and confirmed clients.
Event Planning & Execution
Advance, plan, service, and supervise events to ensure smooth execution.
Act as the Manager on Duty for assigned events, overseeing all on-site operations.
Coordinate communication between building staff, contractors, vendors, and show staff during load-in, event execution, and load-out.
Prepare detailed event data sheets, timelines, and instructions for internal teams.
Ensure hospitality, security, and special arrangements are in place as needed.
Monitor and resolve event-related issues and client concerns promptly and professionally.
Assist in preparing the venue to meet event requirements, including setup oversight.
Reporting & Data Management
Manage and maintain the scheduling calendar and CRM/booking platform with up-to-date event information.
Track event data and compile reports, including monthly and annual reports, revenue projections, booking statistics, KPI tracking, and post-event feedback.
Assist with preparing presentations, proposals, and performance metrics.
Financial Coordination
Assist with pre-show event financial estimates and post-show settlements.
Support budget tracking and reconciliation related to assigned events.
Team Leadership & Collaboration
Direct, train, and evaluate direct report coordinator.
Work closely with all internal departments — including operations, marketing, ticketing, and food & beverage — to ensure seamless event delivery.
Assist in developing and implementing sales strategies and marketing initiatives to drive event bookings and promote the Center.
Safety, Compliance & Customer Service
Review and communicate emergency procedures for each event.
Coordinate with municipal officials, security personnel, and emergency services as needed.
Maintain a strong customer service focus, ensuring a positive guest experience for clients and patrons.
General Responsibilities
Maintain a flexible schedule, including evenings, weekends, holidays, and long hours as needed.
Represent the Dacotah Bank Center and Oak View Group with professionalism and dedication.
Perform other duties and responsibilities as assigned.
Qualifications
3+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
Strong oral and written communication skills
Strong computer skills in Microsoft Office applications, word processing, and Internet
Possession of, or ability to obtain, a valid drivers’ license
Knowledge of operational characteristics of events
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling, and training employees
Demonstrated familiarity with facility use contracts
Knowledge of fire and public safety regulations
Knowledge of A/V equipment and electronic systems in public assembly facilities
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Experience with AutoCAD is preferred but not required
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
Equal Opportunity Employer. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis.
#J-18808-Ljbffr