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Exela Technologies

Digital Print Coordinator/Print Operator

Exela Technologies, New York, New York, us, 10261

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Overview

Digital Print Coordinator/Print Operator at Exela Technologies. This role involves heavy client interaction, coordinating workflow activities, and ensuring customer satisfaction across job intake, printing operations, recordkeeping, shipping and receiving. Job Details

Schedule: Sunday – Thursday (4PM-12AM) or Sunday – Thursday (5PM-1AM) depending on shift. Position Type: Full-time - Regular. Job Description

Digital Print Coordinator/Print Operator with strong customer service skills who can multitask and understand complex work instructions. Responsible for maintaining logs and reporting documentation, and ensuring quality. May cross-train and perform other duties as needed. Assigns/delegates work to copy operators and ensures the team is utilized to meet print deadlines. Responsibilities

Job intake: answer incoming calls, monitor email traffic, respond to inquiries, assess deadlines, communicate requirements with clients. Coordinate and prioritize print jobs to meet client expectations; organize workload in queue. Operate print, copy, scanning, and finishing equipment (e.g., wire-o, hole drilling, lamination, folding, cutting); troubleshoot machine problems. Utilize Fiery software and other printing software as needed; work with various printers (e.g., Xerox, Konica Minolta, Ricoh). Maintain logs, records, and documentation; ensure accuracy and timeliness. Collaborate with team; delegate tasks to copy operators; ensure productivity and on-time delivery. Qualifications

High School Diploma or equivalent (GED) required; additional relevant education preferred. Previous experience in Mail/Document Preparation; document scanning/indexing. Ability to work independently or in a team; handle multiple projects simultaneously; adapt to a fast-growing production environment. Strong verbal and written communication skills; proficient with Microsoft Office and email/Windows environments. Ability to meet attendance policy; physical ability to lift up to 50 pounds as required; ability to sit/stand/walk for extended periods. Experience with Fiery software and large-copy production; ability to operate high-volume printers and finishing equipment. Preferred Qualifications

Excellent customer service; ability to handle demanding clients under deadlines. Strong copy background; familiarity with Fiery software and copy equipment (Konica Minolta, Xerox, Ricoh). Experience running large copy jobs and binding (wire-o, 3-ring binder). Compensation and Benefits

The pay range for this position starts at $18.75 per hour; actual base pay may vary based on knowledge, skills, and experience. Bonus opportunities and a full benefits package (medical, dental, vision, 401(k), etc.) may be provided dependent on the position offered. EEO Statement

Exela is committed to providing a diverse environment and is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable laws. Recruiters will contact candidates from approved domain emails only; we will never ask for payment or deposits during recruitment. New York, NY

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