Relativity
External Communications, Senior Specialist
Join Relativity as an External Communications, Senior Specialist. Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team. Job Overview : Lead planning and delivery of external communications by covering product updates, feature launches, and deprecations. Ensure Relativity’s clients are well-informed, empowered, and ready to succeed. Role Responsibilities : Draft, refine, and disseminate customer-facing communications including newsletters, direct emails, decks, and more. Manage the external communications calendar, aligning deliverables with product release cycles and operational milestones. Act as a strategic partner to Product Marketing, Product Management, Product Support, and Customer Success to ensure messaging accuracy and timing. Serve as the communications liaison for external stakeholders, translating complex or technical changes into benefits-first, customer-ready language. Monitor and iterate on communication processes—review workflows, approval paths, and delivery channels. Measure engagement (e.g., open rates, community feedback), analyze effectiveness, and iterate for continuous improvement. Collaborate with the broader GTM Enablement and Communications team to support the full readiness process. Qualifications : 5+ years of experience in communications, content strategy, product marketing, or a related function at a SaaS company. Outstanding writing and editing skills, with a knack for framing complex topics in clear, customer-centered language. Strong program or project management capabilities; adept at juggling timelines, input from multiple partners, and shifting priorities. Familiarity with collaboration and communications tools (e.g., Asana, Salesforce, Confluence, Marketo) and comfort leveraging emerging technologies. Demonstrated ability to collaborate across internal teams and operate with minimal supervision. Customer-first mindset: proactive, detail-oriented, and capable of anticipating needs and questions. Relativity is committed to competitive, fair, and equitable compensation practices. The expected salary range for this role is between $86,000 and $128,000. Relativity is an equal opportunities employer and welcomes applications from all qualified candidates.
#J-18808-Ljbffr
Join Relativity as an External Communications, Senior Specialist. Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team. Job Overview : Lead planning and delivery of external communications by covering product updates, feature launches, and deprecations. Ensure Relativity’s clients are well-informed, empowered, and ready to succeed. Role Responsibilities : Draft, refine, and disseminate customer-facing communications including newsletters, direct emails, decks, and more. Manage the external communications calendar, aligning deliverables with product release cycles and operational milestones. Act as a strategic partner to Product Marketing, Product Management, Product Support, and Customer Success to ensure messaging accuracy and timing. Serve as the communications liaison for external stakeholders, translating complex or technical changes into benefits-first, customer-ready language. Monitor and iterate on communication processes—review workflows, approval paths, and delivery channels. Measure engagement (e.g., open rates, community feedback), analyze effectiveness, and iterate for continuous improvement. Collaborate with the broader GTM Enablement and Communications team to support the full readiness process. Qualifications : 5+ years of experience in communications, content strategy, product marketing, or a related function at a SaaS company. Outstanding writing and editing skills, with a knack for framing complex topics in clear, customer-centered language. Strong program or project management capabilities; adept at juggling timelines, input from multiple partners, and shifting priorities. Familiarity with collaboration and communications tools (e.g., Asana, Salesforce, Confluence, Marketo) and comfort leveraging emerging technologies. Demonstrated ability to collaborate across internal teams and operate with minimal supervision. Customer-first mindset: proactive, detail-oriented, and capable of anticipating needs and questions. Relativity is committed to competitive, fair, and equitable compensation practices. The expected salary range for this role is between $86,000 and $128,000. Relativity is an equal opportunities employer and welcomes applications from all qualified candidates.
#J-18808-Ljbffr