East Texas A&M University
Police Communications Officer
East Texas A&M University, Commerce, Texas, United States, 75428
Overview
Job Title
Police Communications Officer Agency
Texas A&M University - Commerce Department
University Police Salary
Commensurate; salary amount of $40,000.00 annual Location
Commerce, Texas Job Type
Staff Summary The Police Communications Officer, under supervision, handles routine and emergency radio, telephone calls (emergency and non-emergency) for service following special or written instructions for transmitting and routing calls. Supports efficient operations and coordinates activities between the department and external agencies and contacts. Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls (including emergency and non-emergency calls), dispatches officers to calls; maintains a handwritten and computer log of all officer activities; enters information into the computer record-keeping system and prints needed paperwork for officers in a timely manner. Archival duties include periodic scanning of police reports, written dispatch logs, and other records. Coordinates services with other agencies concerning emergencies and vital information. Verifies amounts owed for outstanding parking citations via computer so officers and security officers know if a vehicle is in compliance with parking regulations, or eligible to be booted. Files all tickets, motorist assist waivers, radio logs, reports, and other paperwork. Provides visitor or temporary parking permits after hours when a cashier is not available. Takes payments for vehicle boot removals after hours when a cashier is not available. Monitors local weather via TLETS and the National Weather Service for impending inclement weather, and makes appropriate notifications as required by agency policy. Remains prepared to operate tornado siren to alert the community in the event tornadoes are seen. Monitors campus alarm system (including fire, burglar, and other types of alarms). Remains familiar with current practices and makes all necessary notifications in a timely manner. Monitors campus security cameras. Has the ability to check archived footage. Notifies appropriate personnel as required to advise them of emergency situations on campus. Contacts campus counselors at an officer’s request for emergency mental health issues. Gathers information for officers’ reports via TLETS/NLETS and/or from other agencies. May be called as a witness for paperwork in criminal trials. Contacts other personnel (e.g., maintenance, Safety, hall directors) after hours for problems requiring immediate attention related to campus buildings. Generates online work orders for maintenance problems that are not of an emergency nature. Calls wrecker service to respond to an officer’s request, such as for wrecked vehicles or vehicles being impounded. Relays location and other pertinent information about the vehicle to be towed to the wrecker service. Identifies authorized personnel in academic buildings by monitoring, organizing, and updating building authorization letters. Monitors contractual workers on campus after hours (weekends, nights, and holidays). Works with customers and complainants in a respectful and professional manner. Cooperates with other departments on campus and with outside agencies. Gives directions to campus-related activities and, when needed, directions in town. Inventories items placed in lost and found; contacts owners of property when information is available; maintains dated, detailed logs of lost and found articles for legal purposes. Takes reservations for university vehicles; maintains a fleet calendar with pertinent information; checks vehicles in and out, completes proper documents, and verifies driver training completion in computer records. Notifies maintenance of reported fleet vehicle problems. Maintains a log of all disabled vehicles on campus. Minimum Requirements
Education:
High school diploma or GED Experience / Knowledge / Skills:
Six months of experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative experience (answering incoming calls, data entry, customer service and information gathering). Strong communication and keyboarding skills. Ability to:
Multitask and work cooperatively with others; work under stress; comprehend technical aspects of communications equipment. Licensing/Professional Certifications:
Hired personnel shall be required to attend and pass state-mandated certification classes. Physical Requirements:
None Other Requirements:
First five weeks of employment are on-the-job training and hours are 8:00 am to 5:00 pm. Access to CJI systems is required; if any of the following criminal history convictions are found, the application will be disqualified: Felony Conviction; Felony Deferred Adjudication; Class A Misdemeanor Conviction; Class A Misdemeanor Deferred Adjudication; Family Violence Conviction. Open arrest for any criminal offense (felony or misdemeanor) will be disqualified until disposition. Disqualification period: Class B Misdemeanor Conviction – 10 years; Class B Misdemeanor Deferred Adjudication – 10 years. Preferred Education / Skills / Experience
NA Supervision of Others
None Instructions to Applicant
During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. Use the Upload button to add each document; you can upload up to 5 documents with a maximum size of 5MB per document. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application; Official transcripts are required at the time of verbal offer). If transcripts are from an international institution, it is the applicant’s responsibility to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance, contact HR Staffing at the university All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon verification of credentials and/or other information required by the institution, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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Job Title
Police Communications Officer Agency
Texas A&M University - Commerce Department
University Police Salary
Commensurate; salary amount of $40,000.00 annual Location
Commerce, Texas Job Type
Staff Summary The Police Communications Officer, under supervision, handles routine and emergency radio, telephone calls (emergency and non-emergency) for service following special or written instructions for transmitting and routing calls. Supports efficient operations and coordinates activities between the department and external agencies and contacts. Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls (including emergency and non-emergency calls), dispatches officers to calls; maintains a handwritten and computer log of all officer activities; enters information into the computer record-keeping system and prints needed paperwork for officers in a timely manner. Archival duties include periodic scanning of police reports, written dispatch logs, and other records. Coordinates services with other agencies concerning emergencies and vital information. Verifies amounts owed for outstanding parking citations via computer so officers and security officers know if a vehicle is in compliance with parking regulations, or eligible to be booted. Files all tickets, motorist assist waivers, radio logs, reports, and other paperwork. Provides visitor or temporary parking permits after hours when a cashier is not available. Takes payments for vehicle boot removals after hours when a cashier is not available. Monitors local weather via TLETS and the National Weather Service for impending inclement weather, and makes appropriate notifications as required by agency policy. Remains prepared to operate tornado siren to alert the community in the event tornadoes are seen. Monitors campus alarm system (including fire, burglar, and other types of alarms). Remains familiar with current practices and makes all necessary notifications in a timely manner. Monitors campus security cameras. Has the ability to check archived footage. Notifies appropriate personnel as required to advise them of emergency situations on campus. Contacts campus counselors at an officer’s request for emergency mental health issues. Gathers information for officers’ reports via TLETS/NLETS and/or from other agencies. May be called as a witness for paperwork in criminal trials. Contacts other personnel (e.g., maintenance, Safety, hall directors) after hours for problems requiring immediate attention related to campus buildings. Generates online work orders for maintenance problems that are not of an emergency nature. Calls wrecker service to respond to an officer’s request, such as for wrecked vehicles or vehicles being impounded. Relays location and other pertinent information about the vehicle to be towed to the wrecker service. Identifies authorized personnel in academic buildings by monitoring, organizing, and updating building authorization letters. Monitors contractual workers on campus after hours (weekends, nights, and holidays). Works with customers and complainants in a respectful and professional manner. Cooperates with other departments on campus and with outside agencies. Gives directions to campus-related activities and, when needed, directions in town. Inventories items placed in lost and found; contacts owners of property when information is available; maintains dated, detailed logs of lost and found articles for legal purposes. Takes reservations for university vehicles; maintains a fleet calendar with pertinent information; checks vehicles in and out, completes proper documents, and verifies driver training completion in computer records. Notifies maintenance of reported fleet vehicle problems. Maintains a log of all disabled vehicles on campus. Minimum Requirements
Education:
High school diploma or GED Experience / Knowledge / Skills:
Six months of experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative experience (answering incoming calls, data entry, customer service and information gathering). Strong communication and keyboarding skills. Ability to:
Multitask and work cooperatively with others; work under stress; comprehend technical aspects of communications equipment. Licensing/Professional Certifications:
Hired personnel shall be required to attend and pass state-mandated certification classes. Physical Requirements:
None Other Requirements:
First five weeks of employment are on-the-job training and hours are 8:00 am to 5:00 pm. Access to CJI systems is required; if any of the following criminal history convictions are found, the application will be disqualified: Felony Conviction; Felony Deferred Adjudication; Class A Misdemeanor Conviction; Class A Misdemeanor Deferred Adjudication; Family Violence Conviction. Open arrest for any criminal offense (felony or misdemeanor) will be disqualified until disposition. Disqualification period: Class B Misdemeanor Conviction – 10 years; Class B Misdemeanor Deferred Adjudication – 10 years. Preferred Education / Skills / Experience
NA Supervision of Others
None Instructions to Applicant
During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. Use the Upload button to add each document; you can upload up to 5 documents with a maximum size of 5MB per document. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application; Official transcripts are required at the time of verbal offer). If transcripts are from an international institution, it is the applicant’s responsibility to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance, contact HR Staffing at the university All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon verification of credentials and/or other information required by the institution, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
#J-18808-Ljbffr