St. John's University
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Event Manager for Conference Services
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St. John's University St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. Department: Conference Services Specific Job Title: Event Manager Reports to: Director of Conference Services Campus: Queens, Manhattan Job Summary
The Conference Services Event Manager is responsible for executing departmental sales, marketing, and management of conference meeting room, summer overnight accommodations, and dining logistics. Essential Functions
Achieve individual conference services sales revenue goals. Provide exceptional customer service for meeting room and summer overnight conference event space requests. Process contract negotiations and execution. Execute Marketing Plan for campus meeting spaces and summer overnight accommodations. Maintain sales lead pipeline and track potential business. Support all event and conference logistics. Provide invoices and collect payments. Competencies
Ability to work effectively under pressure, solve problems and adjust quickly to changing situations and requirements. Demonstrated ability to conceptualize, develop and execute both large and small scale events. Provide high quality customer service. Excellent oral, written communication and organizational skills Experience and working knowledge computer software support systems. Supervisory Responsibility
This position manages student staff and summer temporary staff and is responsible for the hiring and performance management of the 5 - 10 employees. Work Environment
This position operates in a professional office environment. The busiest season is May through mid-August. Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; move about; sit; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Environmental Conditions
Professional office environment on a University campus. Position Type/Expected Hours of Work
During the academic year, the work days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 am – 3 pm with some evening & weekend hours. Travel
Some travel out-of-area and overnight travel may be required. Required Education And Experience
Bachelor’s degree in Hospitality Management or a related field. 3-7 years of related event sales and management within the Hospitality Management or Conference Services fields. Experience with event business development and sales. Space management software experience. Preferred Education And Experience
Certified Meeting Planner Master’s Degree St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
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Event Manager for Conference Services
role at
St. John's University St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. Department: Conference Services Specific Job Title: Event Manager Reports to: Director of Conference Services Campus: Queens, Manhattan Job Summary
The Conference Services Event Manager is responsible for executing departmental sales, marketing, and management of conference meeting room, summer overnight accommodations, and dining logistics. Essential Functions
Achieve individual conference services sales revenue goals. Provide exceptional customer service for meeting room and summer overnight conference event space requests. Process contract negotiations and execution. Execute Marketing Plan for campus meeting spaces and summer overnight accommodations. Maintain sales lead pipeline and track potential business. Support all event and conference logistics. Provide invoices and collect payments. Competencies
Ability to work effectively under pressure, solve problems and adjust quickly to changing situations and requirements. Demonstrated ability to conceptualize, develop and execute both large and small scale events. Provide high quality customer service. Excellent oral, written communication and organizational skills Experience and working knowledge computer software support systems. Supervisory Responsibility
This position manages student staff and summer temporary staff and is responsible for the hiring and performance management of the 5 - 10 employees. Work Environment
This position operates in a professional office environment. The busiest season is May through mid-August. Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; move about; sit; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Environmental Conditions
Professional office environment on a University campus. Position Type/Expected Hours of Work
During the academic year, the work days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 am – 3 pm with some evening & weekend hours. Travel
Some travel out-of-area and overnight travel may be required. Required Education And Experience
Bachelor’s degree in Hospitality Management or a related field. 3-7 years of related event sales and management within the Hospitality Management or Conference Services fields. Experience with event business development and sales. Space management software experience. Preferred Education And Experience
Certified Meeting Planner Master’s Degree St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
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