Director Department

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year. LOCATION 55 Westchester Square The Bronx, NY 10461, US Make a bigger difference PURPOSE: The Jewish Board’s Adult and Family Residential Division supports residents living with serious mental illness to remain stably housed in the community, with as much independence as possible. Using a non-judgmental, trauma-informed approach, staff guide residents to create and meet personalized recovery goals, to stabilize their mental health, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure apartment in the community. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey. POSITION OVERVIEW: The Director provides administrative and clinical supervision. All responsibilities are carried out in accordance with the standards of regulatory agencies and of The Jewish Board. Work schedule may include rotating shifts and on-call service. KEY ESSENTIAL FUNCTIONS: PROGRAM SUPERVISION Ensures overall clinical, operational and fiscal oversight of assigned programs Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes Provides leadership and vision to assist programs in achieving goals; continually improving performance and meeting challenges proactively and effectively Ensures that programmatic systems are in place to meet all client safety and service needs, including the safety and service needs of children residing in the shelter Ensures service delivery and program operations are in compliance with regulatory requirements and standards Provides individual and group clinical and task supervision to staff, conducts performance evaluations Takes the lead in recruitment, hiring, discipline, and other personnel matters with program staff Ensures that physical facilities/sites meet appropriate safety and aesthetic standards and that monthly fire drills with the clients are completed Conducts regular apartment inspections Ensures that appropriate training and supervision is provided to all staff; develops and provides training Develops and implements new programs, projects and initiatives Available and on-call 24/7 to assist in managing and responding to urgent situations and client crises ADMINISTRATIVE OVERSIGHT Provides overall administrative oversight for of assigned programs. Maintains census for programs and oversees program intake and discharge activities Ensures that all deliverables from Jewish Board and OMH are met. Ensures compliance with internal Jewish Board policies and procedures Maintains adherence to program budgets and maintains programs’ fiscal viability Collaborates with Program Directors and other Jewish Board programs/departments to solve problems/issues Utilizes data to inform planning, service delivery and overall management Participates in agency and external committees and initiatives and coalitions Works collaboratively with fellow Program Directors of other Jewish Board programs Provides leadership and direction to staff including the development of talent Ensures that quality of care and high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events) Acts as a strong steward of agency resources as evidenced by programs meeting productivity and utilization goals as well as delivering financial results in line with budget Responsible for approval of administrative forms and reports including monthly billing information, weekly staff timesheets, petty cash and monetary disbursements to clients. CORE COMPETENCIES for the position include: Knowledge of and experience with the operation of housing and supportive housing programs. Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees Strong verbal and written communication skills Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail A problem-solving orientation, resourcefulness, resilience Ability to travel to visit resident apartments when needed EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position): LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered. At least two years of supervisory experience in residential services or related human services programs ADDITIONAL QUALIFICATIONS NEEDED Substantial experience in working with serious mentally ill population. Understanding of trauma informed care. Understanding of co-occurring mental illness and substance abuse addiction. Compassion and respect for vulnerable individuals Patience and understanding for the sometimes slow process of stabilization and recovery COMPUTER SKILLS REQUIRED Familiarity with working in Windows environment Ability to utilize Adaptive Budget Software, Excel, and other programs utilized by the Jewish Board as part of the budget process Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Able to input data into relevant systems Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT Ability to travel in the community to visit facilities and scattered-site apartments Ability to travel to Jewish Board HQ for meetings Willingness to attend occasional out of town trainings, symposiums, and conferences We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. Our

Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve. Treat every person with dignity We act with respect and caring towards our clients, colleagues, and communities. Strive to be outstanding We are exceptional professionals in all that we do. Embrace each other’s differences We create a fair and inclusive environment for all. Engage individuals and families as our partners We heal our communities one person at a time through thoughtful collaboration. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

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