Munchsupply
Territory Manager – Aurora, IL (Hybrid)
Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.
Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.
Position:
Territory Manager
Location:
Aurora, IL
Remote Status:
Hybrid
Job Id:
1811-MUNCH
# of Openings:
1
Let’s unpack this – Who are we?
mSupply
is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com.
About Munch’s Supply Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today , the company focuse s exclusively on supplying heating, cooling and plumbing industry contractors with quality products , serving professionals in Illinois, Indiana and Michigan . For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem . For more information, visit munchsupply.com .
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new products, resolving customer issues, delivering training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Job Duties & Responsibilities
Delivers proactive, timely customer service across multiple communication channels
Resolves or escalates issues with effective follow-up
Collaborates with internal teams to address concerns and strengthen relationships
Maintains a solution-focused approach in all interactions
Achieves or exceeds revenue goals across total sales, equipment, and new business
Builds strong customer relationships and drives account growth within territory
Increases sales with existing customers through regular engagement
Communicates monthly with accounts on products, promotions, training, and updates
Supports vendor objectives and company sales initiatives
Conducts cold calls and manages a pipeline aligned with growth targets
Closes sales with compelling presentations tailored to the audience
Advises customers on sales strategies, pricing, and financing to support business growth
Maintains organized and timely completion of administrative tasks
Submits accurate mileage and expense reports promptly
Keeps dealer email lists current and organized
Schedules appointments accurately using the CRM system
Promotes marketing initiatives including promotions, flyers, specials, and training
Maintains knowledge of vendor marketing programs and support offerings
Assists with planning and execution of annual Dealer Meetings
Conducts pricing studies and distributes dealer pricing and updates
Demonstrates in-depth knowledge of company product lines with accuracy and confidence
Maintains an organized personal library of sales and technical materials for all product categories
Supports collection efforts for outstanding accounts receivable as directed
Understands basic accounts receivable processes and can retrieve relevant records in the ERP system
Safety-sensitive role requiring constant alertness and safe work practices
Attends training and travels as needed
Performs other duties as assigned in alignment with evolving organizational needs
Qualifications
High School diploma or GED; some college coursework in Business or related field.
3+ years of experience in HVAC and B2B sales.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and office technology.
Strong aptitude for mathematical operations and numerical analysis.
Preferred Qualifications
High School diploma or GED equivalent and a Bachelor’s degree in Business or a related field.
5+ years of experience in HVAC, sales, and related functions.
Physical Demands & Work Environment
This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including:
Bending, lifting, and carrying materials weighing up to 50 lbs.
Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift
Continuous use of fingers, hands, and arms for computer and office-related tasks
Frequent use of office equipment such as computers, phones, and scanners (up to 8 hours daily)
Regular verbal communication via phone and in-person interactions (up to 6 hours daily)
What We Offer:
Medical, dental, vision, and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off, including vacation, holidays, and personal days
Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identity, disability, or military service history. To request reasonable accommodation, contact careers@msupply.com
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle, a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
CORPORATE One City Place, Suite 400 St Louis, MO 63141 (800) 464-6172
#J-18808-Ljbffr
Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.
Position:
Territory Manager
Location:
Aurora, IL
Remote Status:
Hybrid
Job Id:
1811-MUNCH
# of Openings:
1
Let’s unpack this – Who are we?
mSupply
is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com.
About Munch’s Supply Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today , the company focuse s exclusively on supplying heating, cooling and plumbing industry contractors with quality products , serving professionals in Illinois, Indiana and Michigan . For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem . For more information, visit munchsupply.com .
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new products, resolving customer issues, delivering training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Job Duties & Responsibilities
Delivers proactive, timely customer service across multiple communication channels
Resolves or escalates issues with effective follow-up
Collaborates with internal teams to address concerns and strengthen relationships
Maintains a solution-focused approach in all interactions
Achieves or exceeds revenue goals across total sales, equipment, and new business
Builds strong customer relationships and drives account growth within territory
Increases sales with existing customers through regular engagement
Communicates monthly with accounts on products, promotions, training, and updates
Supports vendor objectives and company sales initiatives
Conducts cold calls and manages a pipeline aligned with growth targets
Closes sales with compelling presentations tailored to the audience
Advises customers on sales strategies, pricing, and financing to support business growth
Maintains organized and timely completion of administrative tasks
Submits accurate mileage and expense reports promptly
Keeps dealer email lists current and organized
Schedules appointments accurately using the CRM system
Promotes marketing initiatives including promotions, flyers, specials, and training
Maintains knowledge of vendor marketing programs and support offerings
Assists with planning and execution of annual Dealer Meetings
Conducts pricing studies and distributes dealer pricing and updates
Demonstrates in-depth knowledge of company product lines with accuracy and confidence
Maintains an organized personal library of sales and technical materials for all product categories
Supports collection efforts for outstanding accounts receivable as directed
Understands basic accounts receivable processes and can retrieve relevant records in the ERP system
Safety-sensitive role requiring constant alertness and safe work practices
Attends training and travels as needed
Performs other duties as assigned in alignment with evolving organizational needs
Qualifications
High School diploma or GED; some college coursework in Business or related field.
3+ years of experience in HVAC and B2B sales.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and office technology.
Strong aptitude for mathematical operations and numerical analysis.
Preferred Qualifications
High School diploma or GED equivalent and a Bachelor’s degree in Business or a related field.
5+ years of experience in HVAC, sales, and related functions.
Physical Demands & Work Environment
This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including:
Bending, lifting, and carrying materials weighing up to 50 lbs.
Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift
Continuous use of fingers, hands, and arms for computer and office-related tasks
Frequent use of office equipment such as computers, phones, and scanners (up to 8 hours daily)
Regular verbal communication via phone and in-person interactions (up to 6 hours daily)
What We Offer:
Medical, dental, vision, and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off, including vacation, holidays, and personal days
Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identity, disability, or military service history. To request reasonable accommodation, contact careers@msupply.com
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle, a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
CORPORATE One City Place, Suite 400 St Louis, MO 63141 (800) 464-6172
#J-18808-Ljbffr