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Jolly Plumbing | Drains | Heating | Air

Customer Experience Representative

Jolly Plumbing | Drains | Heating | Air, Wilder, Kentucky, United States

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Overview

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Customer Experience Representative

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Jolly Plumbing | Drains | Heating | Air Get AI-powered advice on this job and more exclusive features. Salary: $17-$20 Why We Need You

Because we offer top of the line products and services, we need top of the line Customer Experience Representatives who genuinely care about the customer and look at this opportunity as not just a job but a career. The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Sub Tasks

You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Job Details

Job Type: Full-time Salary: $13.00 - $18.00 per hour Benefits

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule

8 hour shift Monday to Friday Supplemental Pay Types

Bonus pay Ability To Commute/Relocate

Wilder, KY 41076: Reliably commute or planning to relocate before starting work (Preferred) Education

High school or equivalent (Preferred) Work Location: One location Senioriry level

Entry level Employment type

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