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Phase2 Technology

Sr Account Manager

Phase2 Technology, Niagara Falls, New York, United States

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About This Role

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. We're always looking to empower talented individuals to perform at their best every day. We value a community of smart people and vibrant voices who do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. Job Description

We are seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester's existing accounts comprised of Fortune-class companies. This role involves a transparent, repeatable consultative sales process and achieves impactful outcomes by creating and/or orchestrating account penetration strategies. The Senior Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, serve, and retain customers. This role offers the opportunity to drive professional and financial growth. The successful candidate will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success entails the ability to build trust, foster relationships, and communicate effectively. Key Responsibilities

Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company's research on emerging technologies and customer experience. Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions. Maintain the minimum weekly/daily metrics, and ensure quota is met. Produce accurate and timely forecasts. Uncover key business initiatives and engage new cross-functional buying centers. Develop sales opportunities to increase contract value and customer retention. Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities. Develop a complete understanding of the company's products and services portfolio to align appropriate solutions with client needs. Skills and Competencies

Demonstrate urgency and a sense of purpose. Anticipate challenges, adapt to setbacks, and respond well to coaching. Adapt communication style to audience needs and listen actively. Leverage data and insights to secure support and commitment. Apply critical thinking to anticipate challenges, make data-driven decisions, and achieve goals. Pursue continuous learning and embrace diverse perspectives. Prioritize work effectively to align with organizational goals and follow standard processes. Build trust through consistency, reliability, and rapport. Qualifications

A bachelor\'s degree is preferred. At least five years of relevant/consultative sales experience. Experience in selling business services to senior-level professionals in a highly competitive market is an advantage. The ability and willingness to make cold calls and book meetings. Proven experience in a similar role, specifically with new-business development, achieving quota goals, and managing personal sales strategies. Effective presentation, organization, and time management skills. A fast learner who is at ease with technology. Excellent verbal and written communication skills. Compensation and Benefits

This role offers a base salary range of $83,000-$125,000, excluding New York City. The base salary range for New York City is $95,500-$143,500. The offered compensation may vary within this range and is dependent upon location, experience, training, education, and credentials. This salary information is indicative and subject to adjustment. EEO and Accessibility

Forrester is an Equal Employment Opportunity Employer. We welcome people from all backgrounds and perspectives. If you would like to discuss a reasonable accommodation, please contact accommodationrequest@forrester.com. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment. FLSA Status: Non-Exempt Bonus: Explore Forrester Life

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