The Cigna Group
The job profile for this position is Agile Product Owner Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.
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The role for Product Owner Advisor (Digital Client Engagement) involves a broad set of responsibilities, with a focus on supporting Cigna's key clients (with a focus and alignment to the JPMorgan Chase account), in all aspects of our Digital technologies, solutions, and endeavors.
Product Owners are responsible for all client customizations which involve strategy, analysis, execution and maintenance for each project that involves digital redesign. Responsibilities also vary from assisting Sales with an understanding of our capabilities, to creating a digital strategy that aligns with the client’s roadmap. Must be fully proficient with giving client presentations, including website demos.
Working with Digital Product Owners and IT partners is also an essential part of the role - conveying business priorities and aligning IT efforts with key business objectives, via Agile methodology. There’s also partnership required with other matrix partners within Cigna: Product, Customer Experience, and other Cigna leads.
Introduce a
Dedicated Digital Client Engagement Strategist
who will:
Serve as the strategic liaison between high-profile clients and internal teams Translate client goals into actionable digital strategies Coordinate cross-functional teams (creative, analytics, media, etc.) Provide regular performance updates and strategic recommendations Identify upsell/cross-sell opportunities based on client needs Key Responsibilities
Client Advocacy : Ensure client needs are understood and prioritized Strategic Planning : Collaborate on quarterly/annual marketing plans Performance Oversight : Monitor KPIs and campaign effectiveness Issue Resolution : Address concerns swiftly and effectively Growth Enablement : Drive client expansion through tailored solutions What you need to do the job:
Bachelor or Master level degree or equivalent experience Experience in account management and sales support (5+ years) Proficiency and experience with Agile methodology and tools (Jira, Wrike) Proficiency in MS Office Suite Possess strong communication skills for multi-level personnel Organizational, process improvement and analytical skills Strong presentation skills Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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Product Owners are responsible for all client customizations which involve strategy, analysis, execution and maintenance for each project that involves digital redesign. Responsibilities also vary from assisting Sales with an understanding of our capabilities, to creating a digital strategy that aligns with the client’s roadmap. Must be fully proficient with giving client presentations, including website demos.
Working with Digital Product Owners and IT partners is also an essential part of the role - conveying business priorities and aligning IT efforts with key business objectives, via Agile methodology. There’s also partnership required with other matrix partners within Cigna: Product, Customer Experience, and other Cigna leads.
Introduce a
Dedicated Digital Client Engagement Strategist
who will:
Serve as the strategic liaison between high-profile clients and internal teams Translate client goals into actionable digital strategies Coordinate cross-functional teams (creative, analytics, media, etc.) Provide regular performance updates and strategic recommendations Identify upsell/cross-sell opportunities based on client needs Key Responsibilities
Client Advocacy : Ensure client needs are understood and prioritized Strategic Planning : Collaborate on quarterly/annual marketing plans Performance Oversight : Monitor KPIs and campaign effectiveness Issue Resolution : Address concerns swiftly and effectively Growth Enablement : Drive client expansion through tailored solutions What you need to do the job:
Bachelor or Master level degree or equivalent experience Experience in account management and sales support (5+ years) Proficiency and experience with Agile methodology and tools (Jira, Wrike) Proficiency in MS Office Suite Possess strong communication skills for multi-level personnel Organizational, process improvement and analytical skills Strong presentation skills Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
#J-18808-Ljbffr