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Sowela Technical Community College

Systems Administrator

Sowela Technical Community College, Baton Rouge, Louisiana, us, 70873

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Overview

Systems Administrator Job no: 495206 Closes: Work Type: Staff Full-Time Locations: Baton Rouge, LA Categories: Information Technology, Systems Administration Do you dream in

PowerShell , speak fluent

Group Policy , and occasionally argue with printers (and win)? If so, we want you on our team! We’re looking for a

Systems Administrator

who knows their way around

Windows Servers, Active Directory, SCCM, Intune, Microsoft 365, and Teams Voice . VMware skills are a nice bonus, but if you can tame patch cycles, wrangle stubborn updates, and keep users happily connected, you’re already our kind of IT hero.

What You’ll Do

Keep our

Windows Server and Active Directory

environment running smoother than a reboot after Patch Tuesday.

Deploy and manage workstations with

SCCM and Intune

(no more “it works on my machine” excuses).

Manage

Microsoft 365

and

Teams Voice

(yes, phones are still a thing).

Handle

patching and vulnerability remediation

like a pro.

Provide Tier 2/Tier 3 support (a.k.a. the problems that Google doesn’t solve).

What We’re Looking For

Minimum of a

two-year degree

in IT or related field (Bachelor’s preferred).

At least

five years of sysadmin wizardry .

Strong knowledge of

Windows Server/AD, SCCM, Intune, M365 .

Able to work evenings/weekends when the gremlins of downtime appear.

Great troubleshooting skills and an even better sense of humor.

Details College:

LCTCS Department:

Operations Sub department:

Information Technology Type of Appointment:

Full time - Regular Salary:

Will be commensurate with both education and experience.

Duties and Responsibilities Windows Server & Active Directory Management

Administer, configure, and maintain Windows Server environments, including file/print services, DNS, DHCP, and Group Policy.

Support, manage, and assist with the design of Active Directory, including OU structure, account provisioning, authentication, and access controls.

Perform routine system monitoring, troubleshooting, and patching of Windows servers.

Document and maintain standard operating procedures for server and AD administration.

Endpoint & Workstation Management

Create, maintain, and deploy desktop images for new and existing hardware.

Configure, maintain, and support the SCCM environment for OS deployment, software distribution, and updates.

Research and evaluate software imaging solutions for enterprise-wide implementation.

Provision and manage Windows devices using Intune, ensuring compliance and security standards are met.

Develop and maintain standard installation packages and automated deployment via AD GPO and SCCM.

Research and evaluate new workstation hardware to set organizational standards.

Analyze and test hardware/software interoperability and compatibility with the enterprise environment.

Cloud & Collaboration Tools

Administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and user licensing.

Configure and support Microsoft Teams Voice, including call flows, number assignments, and end-user support.

Assist end-users with adoption and troubleshooting of Microsoft collaboration technologies.

Security & Compliance

Provide patch management and vulnerability remediation across servers and workstations.

Ensure compliance with organizational security policies and applicable regulations.

Collaborate with IT security teams to proactively identify, mitigate, and remediate threats.

Virtualization (Supporting Role)

Perform basic administration and monitoring of VMware vSphere environments.

Support provisioning and maintenance of virtualized Windows servers as needed.

Other Responsibilities

Provide Tier 2/Tier 3 support for escalated system and workstation issues.

Maintain detailed documentation of procedures, standards, and system configurations.

Collaborate with IT teams to design and implement improvements and new solutions.

Provide after-hours support as part of an on-call rotation (including evenings and weekends).

Education & Experience Required Education:

Associate's degree (2 year) in Information Technology or related field

Required Experience:

Minimum of 5 years of related experience in systems administration

Experience configuring and supporting Microsoft Teams Voice

Knowledge, Skills & Abilities

Strong knowledge of Windows Server, Active Directory, Group Policy, SCCM, Intune, and Microsoft 365 administration.

Familiarity with virtualization technologies (VMware preferred).

Solid understanding of IT security, patching, and vulnerability remediation practices.

Strong troubleshooting, analytical, and communication skills.

Ability to work evenings and weekends as required.

Education Preference Preferred Education:

Bachelor's degree preferred.

Benefits As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan, holidays, generous annual and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Application Details Application Deadline:

Applications will be accepted and position will remain open until filled.

Application Instructions:

Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. If selected, applicant will be asked to provide a certified copy of transcript prior to final offer.

In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit www.lctcs.edu.

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