Whole Foods Market IP. L.P.
Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Repleni
Whole Foods Market IP. L.P., Chicago, Illinois, United States, 60290
Whole Foods Market is seeking a team member to manage Specialty products, including ordering, replenishing, merchandising, and participating in regional programs for purchasing and promotions. Responsibilities include breaking down deliveries, stocking shelves, assisting with promotional displays, and maintaining OTS standards. All positions require delivering courteous, friendly, and efficient service to customers and Team Members, following store Standard Operating Procedures, and supporting WFM core values and health and safety regulations, including Food Safety and regulatory duties.
Job Responsibilities
Purchases and replenishes Specialty items through proper buying procedures. Ensures orders are timely and accurate to monitor inventory turns. Understanding why WFM products are different from conventional stores and explaining differences to customers. Achieves and exceeds assigned / established margin and sales targets. Creates effective merchandising displays. Requests and ensures proper signage and pricing. Participates in national, regional and store promotional programs. Samples department products to customers. Oversees customer special order procedure. Processes invoices and returns. Maintains organized and safe back stock area. Analyzes and controls product waste and spoilage. Completes spoilage, sampling, temperature, and sweep worksheets as required. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising. Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains a clean and sanitary working and shopping environment; maintains equipment per WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Performs other duties as assigned by store, regional, or national leadership. Job Skills
Extensive specialty knowledge, including production, distribution, seasonal availability, advances and trends. Familiarity with products, nutritional information and related areas; willingness to learn. Working knowledge of specialty merchandising expectations. Desire to grow with the Specialty team and educate others on product knowledge. Strong basic math skills. Knowledge of computer programs such as Word, Excel, Outlook and ordering systems. Strong to excellent communication skills and ability to work as part of a team. Ability to convey information clearly to colleagues, customers, and vendors. Ability to meet customer service expectations and standards in all interactions. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. Experience
12+ months retail experience Physical Requirements / Working Conditions
Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: -32 to 32 degrees Fahrenheit (freezing/refrigeration) and above 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years or older to serve alcohol. Note :
This document provides a general summary of essential responsibilities for the position and is not exhaustive. Requirements may evolve with job level progression and business needs. Promotion depends on demonstrated performance, qualifications, and organizational needs. The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits", including health insurance, retirement plan benefits, store discount eligibility, paid time off, and other benefits. Eligibility is determined at hire. For more information, visit the Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits. EEO Statement:
At Whole Foods Market, we provide equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals based on qualifications and business needs. We encourage applying through our site, as some third-party job sites may be outdated or fraudulent.
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Purchases and replenishes Specialty items through proper buying procedures. Ensures orders are timely and accurate to monitor inventory turns. Understanding why WFM products are different from conventional stores and explaining differences to customers. Achieves and exceeds assigned / established margin and sales targets. Creates effective merchandising displays. Requests and ensures proper signage and pricing. Participates in national, regional and store promotional programs. Samples department products to customers. Oversees customer special order procedure. Processes invoices and returns. Maintains organized and safe back stock area. Analyzes and controls product waste and spoilage. Completes spoilage, sampling, temperature, and sweep worksheets as required. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising. Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains a clean and sanitary working and shopping environment; maintains equipment per WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Performs other duties as assigned by store, regional, or national leadership. Job Skills
Extensive specialty knowledge, including production, distribution, seasonal availability, advances and trends. Familiarity with products, nutritional information and related areas; willingness to learn. Working knowledge of specialty merchandising expectations. Desire to grow with the Specialty team and educate others on product knowledge. Strong basic math skills. Knowledge of computer programs such as Word, Excel, Outlook and ordering systems. Strong to excellent communication skills and ability to work as part of a team. Ability to convey information clearly to colleagues, customers, and vendors. Ability to meet customer service expectations and standards in all interactions. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. Experience
12+ months retail experience Physical Requirements / Working Conditions
Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: -32 to 32 degrees Fahrenheit (freezing/refrigeration) and above 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years or older to serve alcohol. Note :
This document provides a general summary of essential responsibilities for the position and is not exhaustive. Requirements may evolve with job level progression and business needs. Promotion depends on demonstrated performance, qualifications, and organizational needs. The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits", including health insurance, retirement plan benefits, store discount eligibility, paid time off, and other benefits. Eligibility is determined at hire. For more information, visit the Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits. EEO Statement:
At Whole Foods Market, we provide equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals based on qualifications and business needs. We encourage applying through our site, as some third-party job sites may be outdated or fraudulent.
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