Sidekick Network GmbH & Co. KG
Senior ServiceNow Compliance & Validation Lead (Freelancer)
Sidekick Network GmbH & Co. KG, Germantown, Ohio, United States
To support our global IT initiatives within a regulated pharmaceutical environment, we are looking for an experienced
IT ServiceNow Compliance & Validation Lead . In this role, you will be responsible for ensuring that the ServiceNow platform is qualified, validated, and maintained in a GxP-compliant manner, while acting as the bridge between IT, Quality Assurance, and business stakeholders. Frame Conditions: Location:
Remote Contract type:
Freelance (full-time assignment) Industry:
Pharmaceutical / Life Sciences Duration : 12 months+ Start : 05.01.2026 Note : Only candidates located within the EU can be considered. Tasks
Develop and execute the compliance and validation strategy for the ServiceNow platform in a regulated environment. Lead the
Computer System Validation (CSV) lifecycle
for ServiceNow modules used in GxP processes. Create, maintain, and review validation documentation (Validation Plans, Risk Assessments, URS, IQ/OQ/PQ, Traceability Matrices). Define and enforce GxP controls, audit trails, and data integrity principles (ALCOA+). Support system reviews, revalidation activities, and change control processes. Act as IT lead during audits and regulatory inspections. Collaborate closely with
QA, IT Security, Business Process Owners, and ServiceNow developers . Provide training and ensure SOPs and Work Instructions are up to date. Requirements
5+ years
of IT compliance/validation experience in the pharmaceutical or life sciences industry. 3+ years
working with
ServiceNow
in a regulated (GxP) environment. Strong knowledge of
GxP
compliance frameworks and guidelines (e.g. 21 CFR Part 11, EU Annex 11, GAMP 5, and ALCOA+). Proven expertise in
Computer System Validation (CSV)
and SDLC processes. Familiarity with
ITIL processes
(Change, Incident, Problem Management). Excellent documentation, communication, and stakeholder management skills. Experience with validated SaaS platforms and vendor qualification processes is a plus. Fluency in English
required. Preferred Certifications (nice-to-have): ServiceNow Certified System Administrator / Implementation Specialist GAMP 5 or CSV-related certifications ITIL Foundation Certification Project Management Certification (PMP, PRINCE2)
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IT ServiceNow Compliance & Validation Lead . In this role, you will be responsible for ensuring that the ServiceNow platform is qualified, validated, and maintained in a GxP-compliant manner, while acting as the bridge between IT, Quality Assurance, and business stakeholders. Frame Conditions: Location:
Remote Contract type:
Freelance (full-time assignment) Industry:
Pharmaceutical / Life Sciences Duration : 12 months+ Start : 05.01.2026 Note : Only candidates located within the EU can be considered. Tasks
Develop and execute the compliance and validation strategy for the ServiceNow platform in a regulated environment. Lead the
Computer System Validation (CSV) lifecycle
for ServiceNow modules used in GxP processes. Create, maintain, and review validation documentation (Validation Plans, Risk Assessments, URS, IQ/OQ/PQ, Traceability Matrices). Define and enforce GxP controls, audit trails, and data integrity principles (ALCOA+). Support system reviews, revalidation activities, and change control processes. Act as IT lead during audits and regulatory inspections. Collaborate closely with
QA, IT Security, Business Process Owners, and ServiceNow developers . Provide training and ensure SOPs and Work Instructions are up to date. Requirements
5+ years
of IT compliance/validation experience in the pharmaceutical or life sciences industry. 3+ years
working with
ServiceNow
in a regulated (GxP) environment. Strong knowledge of
GxP
compliance frameworks and guidelines (e.g. 21 CFR Part 11, EU Annex 11, GAMP 5, and ALCOA+). Proven expertise in
Computer System Validation (CSV)
and SDLC processes. Familiarity with
ITIL processes
(Change, Incident, Problem Management). Excellent documentation, communication, and stakeholder management skills. Experience with validated SaaS platforms and vendor qualification processes is a plus. Fluency in English
required. Preferred Certifications (nice-to-have): ServiceNow Certified System Administrator / Implementation Specialist GAMP 5 or CSV-related certifications ITIL Foundation Certification Project Management Certification (PMP, PRINCE2)
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