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State of Arizona

Training Officer 1

State of Arizona, Phoenix, Arizona, United States, 85003

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State of Arizona . Arizona Health Care Cost Containment System (AHCCCS) — The Arizona Medicaid agency — is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS emphasizes accountability, community, innovation, leadership, passion, quality, respect, courage, and teamwork. AHCCCS offers flexible work environments, including remote work opportunities, and meaningful career opportunities in a competitive industry. Job Details

Division : Division of Fee for Service Management (DFSM) •

Job Location : AHCCCS, 150 North 18th Avenue, Phoenix, AZ 85007 This position may offer the ability to work remotely within Arizona, based upon the department's business needs and performance measures. Posting Details Salary: $49,000 - $51,700 Grade: 19 FLSA Status: Non-Exempt Closing Date: Open until filled Job Summary

This position is responsible for developing, evaluating, and refining educational programs and providing technical provider trainings with oversight from the DFSM Training Manager. This position collaborates with subject matter experts to create engaging instructional materials. Remote work policy: State-wide remote work is possible where appropriate; location should be in Arizona unless an exception is authorized. Job Duties

Assist Training Manager in the development of training resources for Fee for Service Providers (FFS) and develop manuals and training materials. Under the direction of the Training Manager, conduct provider trainings related to submission of claims, prior authorizations, and documentation uploads using AHCCCS provider platforms; requires continuous learning and effective communication throughout the training process. Ensure training materials are current and coordinated for trainings conducted by this position and the Training Manager. Develop and maintain tracking mechanisms, surveys, and outcomes reporting for trainings conducted. Travel to FFS providers in remote areas to conduct trainings. Knowledge Of

Pre-paid Medical Management Information System (PMMIS) Training strategies and methods Technical writing Federal and state laws and agency rules, regulations, policies and procedures Fundamentals of IHS/638 claims processing and billing Tracking mechanisms and outcomes reporting American Indian Tribes/programs and policy relative to Intergovernmental Agreements (IGAs) and related policies Operations of Indian Health Service, tribal health departments and urban Indian clinics Constant Contact email notifications Skill In

Advanced computer skills Develop and present all types of training materials Present complicated, technical information clearly Conduct individual, group, formal, and informal trainings Excellent writing skills Customer service principles and practices Technology-based applications (Articulate, Adobe Creative Cloud, Microsoft Suite, SharePoint) Ability To

Know when to handle a training issue and when to elevate it Build effective working relationships internally and externally Demonstrate cultural sensitivities with multiple cultures Manage multiple projects and timelines Work in Virtual Office or Telecommute or both Selective Preference

Minimum : One year experience training adult learners as a full-time trainer responsible for instruction and group/facilitation. Preferred : Bachelor’s degree in Public Health, Healthcare Administration, Adult Education, Communication, Organization Development, Human Resources, Training and Development, or related field. Advanced computer skills and familiarity with PMMIS and the Fee For Service Program. Pre-Employment Requirements

Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above process and agency accommodations. If driving is an essential function, driver’s license requirements apply. All newly hired State employees must complete E-Verify. Benefits

10 paid holidays per year Paid vacation and sick time off (13 and 12 days per year, prorated for part-time) Paid Parental Leave – up to 12 weeks per year Other leaves (Bereavement, civic duty, military) Retirement: lifetime pension benefits through ASRS Comprehensive insurance (medical, dental, life, disability) Public Service Loan Forgiveness eligibility (where qualified) RideShare/Public Transit Subsidy Learning and career development opportunities Remote work is a management option; not a guaranteed entitlement. Availability may vary by agency and is subject to performance. Contact

Persons with a disability may request accommodations by emailing careers@azahcccs.gov. Equal Opportunity/Reasonable Accommodation Employer. Seniorities & Employment Type

Seniority level: Entry level Employment type: Full-time Job Function & Industries

Job function: Human Resources Industries: Government Administration

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