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Minnesota Bankers Association

Deposit Operations Specialist 2

Minnesota Bankers Association, Bloomington, Minnesota, United States

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Overview Location: 7825 Washington Ave S, Bloomington, MN 55439

Pay range: $24.00 to $28.00 hourly. The pay range represents the anticipated base pay for this position. Actual pay will be based on factors including, but not limited to: market data, internal equity, skillset and knowledge, experience, education and overall qualifications for the role. This position is eligible for a hybrid work schedule.

Job Summary This position is responsible for ensuring that all Maintenance/Servicing, Legal, Reporting, Compliance Documentation, Reviewing/QC and Training tasks are completed in compliance with applicable regulations, MidCountry Bank policies and procedures or special requirements as dictated by the deposit approval authority. Responsible for deposit account daily operations and resolutions. Provides first level support to branch staff regarding customer or account processing issues. Responsible for daily GL reconciliation and maintaining a clean and accurate deposit customer database. Provides direct external customer support to Cash Management customers.

Responsibilities

Maintenance/Servicing

Escalating or transferring second level or specialized inquiries

Reviewing internal daily, weekly and monthly reports

Assessing and processing fees as incurred by our customers

Assisting and providing guidance to branches

Providing insight on training opportunities for business partners and looking for process efficiency

Reporting

Providing complex transaction assistance for internal and external customers

Assisting with annual escheatment process

Ensuring general ledgers are accurate and all outstanding items are cleared timely

Reporting bi-weekly federal backup withholding payments and processing the payments

Month, quarter and year-end functions as required (1099s, tax corrections, RMD letters)

Legal

Tracking and documentation of legal items

Participating in research for subpoena items

Reporting kiting and fraudulent activity to the appropriate department

Creating tax addenda's and completing tax corrections

Monitoring outgoing funds against the OFAC list

Managing uncollected closed account balances monthly

Maintaining compliance with all applicable regulations

Compliance Documentation

Performing highly regulated operational functions for deposit accounts

Processing daily ACH Positive Pay exceptions, outgoing return items and resolving all incoming ACH returns

Manage daily review and follow-up on Treasury Reclamation and Death Notices

Reviewing and approving daily wire requests

Proactively obtaining training on regulations or from vendors

Participating in implementation and training of software updates and/or regulatory changes

Monitoring of fraud tools (EnFact, Tranblocker, Case Tracker) used by bank

Investigation and processing of all Reg E claims

Set up and maintain Cash Management customers and products

Process Remote Deposit transactions

Reviewing

Reviewing address changes done daily

Identifying process improvement and efficiencies

Reviewing daily card order report

Reconcile all ATM transactions and balance cash

Review Teller Balancing to ensure reported totals reconcile with the system totals

Official check reconciliation and correction

Stop payment review to ensure compliance with expiration date

Education & Experience Education

Required: 2 Year College/ Tech Degree or equivalent experience

Preferred: Bachelor's Degree or equivalent experience

Experience

Required: 2 - 3 years of bank operations experience

Preferred: 4+ years of bank operations experience

About Us BENEFIT INFORMATION Our Team Members enjoy a comprehensive benefits package, including:

Health Insurance with two medical plan options as well as dental and vision options.

Employer matched 401(k) plan.

Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.

Paid Time Off and all Federal holidays observed.

MidCountry Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. MidCountry Bank is an EEO/AA Employer.

How to Apply Apply online at: https://www.midcountry.bank/careers/

MBA Job number/Date Added H-7994: 5/15/25

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