Option Care Health
Job Description Summary
The Employee Relations Specialist is responsible for working on the resolution of employee relations matters, performance management issues, policy violations and the investigation of employee complaints and/or conflict resolution on behalf of the company. This position interacts with individuals across the organization to help mitigate risk to the organization and ensure that outcomes align with Option Care Health Values including fair and equitable treatment of all team members. This individual works quickly and thoroughly to investigate and resolve employee conflicts, coach and counsel to resolve performance management issues, and resolves work environment complaints. Job Responsibilities
Responsible for reviewing and resolving sensitive employee concerns and investigations, including interpersonal conflict in the workplace, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation in a timely manner.
Identify and address employee relations issues providing advice and guidance to the business leaders for issues such as policy violations, performance management, disability and leave management, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization
Review, edit and approve constructive disciplinary actions and performance improvement plans in the Workday system as necessary to address areas of concern or policy violations.
Prepare thoughtful, reasonable and independent investigations summaries for internal and external stakeholders to close-out ER cases
Provides support and guidance to leaders when addressing team member behavior and performance concerns
Maintain electronic organization practices for the retention and retrieval of investigation materials
Assist in a broad range of tasks and projects, including the implementation, interpretation and administration of policies and procedures to ensure and enhance organization’s capacity to handle employee relations matters and ensure compliance with federal and state labor laws.
Explains and provides advice to workers about company policy, rules, regulations and laws and their need for compliance.
Reviews violations on annual team member MVR and background checks for resolution
Reviews all PHI and privacy incidents received from the Compliance Office for necessary corrective action
Consult with Legal Counsel on Employee Relation issues and attend mediations and depositions for the company as needed.
Conduct exit interviews with team member leaving the organization
Manage metrics and report on Employee Relation activity to management within recommended timelines.
Supervisory Responsibilities
Does this position have supervisory responsibilities?
No. (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) Basic Education and/or Experience Requirements
Bachelor’s Degree in Human Resources, Organizational Development or a related field
5 years of experience in human resource roles with at least 2 years concentration in Employee Relations.
Basic Qualifications
Knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, FLSA, ADEA, etc.
Ability to analyze complex issues and facts and summarize essential issues to various audiences.
Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
Ability to work with and positively influence peers and management.
Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.
Travel Requirements
Up to 10% Preferred Qualifications & Interests (PQIs)
PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred Compensation Notes
Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $70,218.51-$117,008.35 Benefits
Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
Equal Employment Opportunity
Policy: Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
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The Employee Relations Specialist is responsible for working on the resolution of employee relations matters, performance management issues, policy violations and the investigation of employee complaints and/or conflict resolution on behalf of the company. This position interacts with individuals across the organization to help mitigate risk to the organization and ensure that outcomes align with Option Care Health Values including fair and equitable treatment of all team members. This individual works quickly and thoroughly to investigate and resolve employee conflicts, coach and counsel to resolve performance management issues, and resolves work environment complaints. Job Responsibilities
Responsible for reviewing and resolving sensitive employee concerns and investigations, including interpersonal conflict in the workplace, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation in a timely manner.
Identify and address employee relations issues providing advice and guidance to the business leaders for issues such as policy violations, performance management, disability and leave management, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization
Review, edit and approve constructive disciplinary actions and performance improvement plans in the Workday system as necessary to address areas of concern or policy violations.
Prepare thoughtful, reasonable and independent investigations summaries for internal and external stakeholders to close-out ER cases
Provides support and guidance to leaders when addressing team member behavior and performance concerns
Maintain electronic organization practices for the retention and retrieval of investigation materials
Assist in a broad range of tasks and projects, including the implementation, interpretation and administration of policies and procedures to ensure and enhance organization’s capacity to handle employee relations matters and ensure compliance with federal and state labor laws.
Explains and provides advice to workers about company policy, rules, regulations and laws and their need for compliance.
Reviews violations on annual team member MVR and background checks for resolution
Reviews all PHI and privacy incidents received from the Compliance Office for necessary corrective action
Consult with Legal Counsel on Employee Relation issues and attend mediations and depositions for the company as needed.
Conduct exit interviews with team member leaving the organization
Manage metrics and report on Employee Relation activity to management within recommended timelines.
Supervisory Responsibilities
Does this position have supervisory responsibilities?
No. (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) Basic Education and/or Experience Requirements
Bachelor’s Degree in Human Resources, Organizational Development or a related field
5 years of experience in human resource roles with at least 2 years concentration in Employee Relations.
Basic Qualifications
Knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, FLSA, ADEA, etc.
Ability to analyze complex issues and facts and summarize essential issues to various audiences.
Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
Ability to work with and positively influence peers and management.
Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.
Travel Requirements
Up to 10% Preferred Qualifications & Interests (PQIs)
PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred Compensation Notes
Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $70,218.51-$117,008.35 Benefits
Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
Equal Employment Opportunity
Policy: Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
#J-18808-Ljbffr