Astreya Inc.
* **Operate and troubleshoot a globally based Optical network.*** **Perform fault isolation and resolution on
Layer 0 and 1 network issues.*** **Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared.*** **Manage and escalate critical events, communicating clearly and concisely with stakeholders.*** **Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.*** **Detect and diagnose various error/failure conditions across an array of network device types.*** **Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams.*** **Expertise in Optical networking.*** **Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment.*** **Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).*** **Advanced knowledge of troubleshooting transport/transmission networks and transceivers.*** **Experience capturing and analyzing network traffic for troubleshooting.*** **Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).*** **Strong analytical skills, problem-solving mindset, and ability to work autonomously.*** **Excellent communication and documentation skills for incident tracking and resolution.*** **Proven ability to work in a fast-paced, mission-critical environment.*** **Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.*** **Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).*** **3+ years of network operations experience, with a focus on IP and Optical networks.*** **Certifications preferred:**
+ **OC-A or OC-P (Infinera Optical Communications Associate/Professional)**
+ **CCNP (Cisco Certified Network Professional)**
+ **JNCIP (Juniper Networks Certified Internet Professional)*** **Working with some of the biggest firms in the world as part of the Astreya delivery network*** **Employment in the fast-growing IT space providing you with brilliant career options for years to come*** **Introduction to the new ways of working and awesome technologies*** **Career paths to help you establish where you want to go*** **A company-wide mentoring program to advise you along the way*** **Online training courses through CBT-nuggets to upskill you*** **Performance management system to provide you with meaningful, actionable feedback*** **Dedicated management to provide you with a point of leadership and care*** **Internal promotion focus.
We love to build people from within.*** **Numerous on-the-job perks*** **Peer Recognition*** **Market competitive rates and benefits*** *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.** Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through Cigna (DPPO & DHMO options)* Nationwide Vision provided through VSP* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program* Employee Assistance Program* Wellness Days* 401k Plan* Basic Life, Accidental Life, Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other fringe benefits required under state and federal law #J-18808-Ljbffr
Layer 0 and 1 network issues.*** **Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared.*** **Manage and escalate critical events, communicating clearly and concisely with stakeholders.*** **Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.*** **Detect and diagnose various error/failure conditions across an array of network device types.*** **Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams.*** **Expertise in Optical networking.*** **Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment.*** **Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).*** **Advanced knowledge of troubleshooting transport/transmission networks and transceivers.*** **Experience capturing and analyzing network traffic for troubleshooting.*** **Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).*** **Strong analytical skills, problem-solving mindset, and ability to work autonomously.*** **Excellent communication and documentation skills for incident tracking and resolution.*** **Proven ability to work in a fast-paced, mission-critical environment.*** **Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.*** **Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).*** **3+ years of network operations experience, with a focus on IP and Optical networks.*** **Certifications preferred:**
+ **OC-A or OC-P (Infinera Optical Communications Associate/Professional)**
+ **CCNP (Cisco Certified Network Professional)**
+ **JNCIP (Juniper Networks Certified Internet Professional)*** **Working with some of the biggest firms in the world as part of the Astreya delivery network*** **Employment in the fast-growing IT space providing you with brilliant career options for years to come*** **Introduction to the new ways of working and awesome technologies*** **Career paths to help you establish where you want to go*** **A company-wide mentoring program to advise you along the way*** **Online training courses through CBT-nuggets to upskill you*** **Performance management system to provide you with meaningful, actionable feedback*** **Dedicated management to provide you with a point of leadership and care*** **Internal promotion focus.
We love to build people from within.*** **Numerous on-the-job perks*** **Peer Recognition*** **Market competitive rates and benefits*** *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.** Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through Cigna (DPPO & DHMO options)* Nationwide Vision provided through VSP* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program* Employee Assistance Program* Wellness Days* 401k Plan* Basic Life, Accidental Life, Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other fringe benefits required under state and federal law #J-18808-Ljbffr