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Mr. Appliance Corp.

Lead Appliance Repair Technician

Mr. Appliance Corp., Chicago, Illinois, United States, 60290

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Overview

Job Announcement: Lead Appliance Repair Technician Do you get excited by the challenge of figuring out how things work? Do you love troubleshooting and fixing what’s broken? Would you like to play a key role in improving the home lives of families in your community? If so, we want you on our team! Mr. Appliance of West Loop is looking for a Lead Appliance Repair Technician. Apply today! Why Join Us

Work-Life Balance : Enjoy working with a team you’ll actually like, having fun on the job, and protecting your free time. No nights or weekends required! Ongoing Training : We provide the training you need to succeed and grow in your career. Responsibilities

Your Responsibilities as a Lead Appliance Repair Technician: Diagnose and Repair : Identify and fix issues with home appliances and equipment. Provide Estimates : Offer accurate cost estimates for repairs. Customer Communication : Clearly explain the services needed to customers. Manage Parts : Order parts and ensure efficient use of company materials. Collect Payments : Handle payment collection for completed work. Qualifications

What You Need to Succeed: Exceptional Customer Service : You are the face of the company, delivering a great customer experience with empathy and professionalism. Problem Solving : Transition smoothly from diagnosis to solution, helping customers understand what needs to be done to resolve their issues quickly. Quality of Work : Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction. Efficiency : Be efficient with your time and repair speed to meet all customer needs for the day. Punctuality and Reliability : Be available and on time, as customers eagerly await your help. Attention to Detail : Maintain a clean and organized work vehicle and ensure accurate completion of customer information and reports. Ongoing Learning : Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills. Job Requirements

Education : High school diploma or equivalent. Licensing : Valid driver’s license and clean driving record. Experience : Previous experience of one year or more in appliance repair is a plus! Benefits

Compensation : $26.00 to $33.00 per hour, based on experience, plus bonuses and commissions. Work-Life Balance : No nights or weekends, ensuring a solid work-life balance. Paid Training : Access to Mr. Appliance Academy to advance from Apprentice to Master Technician. Incentives : Generous bonuses and incentive pay for hard work. Perks : Company vehicle and iPad provided. Health Benefits : Health, Dental, and Vision benefits after 90 days of full-time employment. Paid Time Off : 10 days of PTO per year. Team Environment : Enjoy working in a fun and supportive team culture. If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Lead Appliance Repair Technician could be your future! Apply today!

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