PDQ
Overview
PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and PrettyDamnQuick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. Core values
PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement Job Description
PDQ is seeking a Salesforce Administrator to improve and enhance our Salesforce platform, gather requirements and feedback, and design scalable best practices across our revenue systems. This role will oversee all facets of user management, such as user training and support tickets. You will work closely with stakeholders at all levels with the ability to translate technical information to clearly explain design options and their potential impact. Responsibilities
Lead CRM initiatives: drive CRM migrations, data cleanups, and architecture of our Salesforce CRM. Collaborate with stakeholders to translate business objectives into technical requirements and scalable solutions focused on user experience. Manage change governance and oversee large-scale rollouts and implementations. Enable onboarding, training and sustained adoption of Salesforce for new users. Responsible for daily user support tickets and proactive system maintenance (security reviews, release updates, etc.). Create and maintain technical documentation and communicate platform changes to end users and stakeholders. Data management to improve Salesforce data quality, governance, and automation triage as needed. Who you are
Ownership: you take responsibility for projects, drive results, and deliver on commitments. Honesty: you demonstrate integrity, transparency, and ethical behavior. Collaboration: you work effectively with cross-functional teams and foster teamwork. Improvement: you continuously seek opportunities for growth, innovation, and development. Salesforce certified administrator or Salesforce advanced administrator certification. Experience in Salesforce implementations, upgrades and maintenance. Understanding of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Understanding of Salesforce configuration changes, flows, apex classes and data management best practices. Ability to gather, analyze and generate Salesforce reporting. Ability to liaise with stakeholders at all levels. Experience in change management, CI/CD, compliance and governance. Tools we use
Salto Hubspot Tray.io Snowflake LeanData Do you think you have what it takes but don’t necessarily meet all the requirements? Apply anyway - you could be exactly who we are looking for! Benefits
4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) Equal Opportunity
PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. Visa information
The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. Remote eligibility
*Currently, candidates who are eligible for fully remote positions can live in any of the following US states:
AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.
#J-18808-Ljbffr
PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and PrettyDamnQuick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. Core values
PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement Job Description
PDQ is seeking a Salesforce Administrator to improve and enhance our Salesforce platform, gather requirements and feedback, and design scalable best practices across our revenue systems. This role will oversee all facets of user management, such as user training and support tickets. You will work closely with stakeholders at all levels with the ability to translate technical information to clearly explain design options and their potential impact. Responsibilities
Lead CRM initiatives: drive CRM migrations, data cleanups, and architecture of our Salesforce CRM. Collaborate with stakeholders to translate business objectives into technical requirements and scalable solutions focused on user experience. Manage change governance and oversee large-scale rollouts and implementations. Enable onboarding, training and sustained adoption of Salesforce for new users. Responsible for daily user support tickets and proactive system maintenance (security reviews, release updates, etc.). Create and maintain technical documentation and communicate platform changes to end users and stakeholders. Data management to improve Salesforce data quality, governance, and automation triage as needed. Who you are
Ownership: you take responsibility for projects, drive results, and deliver on commitments. Honesty: you demonstrate integrity, transparency, and ethical behavior. Collaboration: you work effectively with cross-functional teams and foster teamwork. Improvement: you continuously seek opportunities for growth, innovation, and development. Salesforce certified administrator or Salesforce advanced administrator certification. Experience in Salesforce implementations, upgrades and maintenance. Understanding of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Understanding of Salesforce configuration changes, flows, apex classes and data management best practices. Ability to gather, analyze and generate Salesforce reporting. Ability to liaise with stakeholders at all levels. Experience in change management, CI/CD, compliance and governance. Tools we use
Salto Hubspot Tray.io Snowflake LeanData Do you think you have what it takes but don’t necessarily meet all the requirements? Apply anyway - you could be exactly who we are looking for! Benefits
4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) Equal Opportunity
PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. Visa information
The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. Remote eligibility
*Currently, candidates who are eligible for fully remote positions can live in any of the following US states:
AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.
#J-18808-Ljbffr