Deposit Operations Specialist

Do you enjoy solving problems? Do you have a high level of attention to detail when working with data and reports? Then the Deposit Operations Specialist position with First Bank would be a great fit for you! As a Deposit Operations Specialist you will ensure accuracy, efficiency, and compliance of deposit-related transactions and reporting. You will be responsible for balancing and reconciling financial data, processing ACH and wire transactions, managing document workflows, and supporting internal departments and customers. Excellent analytical and communication skills will be needed in this role. Duties include: Balancing & Reconciliation: Perform daily balancing of deposit accounts, general ledger accounts, and ACH files Investigate, resolve, and escalate discrepancies in a timely manner Processing: Setup, verify, and monitor ACH transactions in accordance with NACHA rules and internal policies Resolve ACH exceptions and communicate with internal departments and customers as needed Input, verify, and process wire transfer requests Review and process return items Reporting: Generate, retrieve, and review various reports to ensure applicable characteristics are met, escalating if needed Analyze data to identify trends, service delivery, and support strategic decision-making Data Entry & Keying Information: Accurately input deposit-related data into core banking systems Ensure completeness and correctness of all keyed information OnBase Queue Management: Monitor and manage OnBase queues for timely processing of financial documents and requests (i.e. maintenance forms, debit card requests, etc.) Index and route documents in accordance with bank workflows and regulatory standards Other: Crosstrain and assist Customer Service Specialists as needed Assist others within the department with overflow projects Other duties as assigned To be set up for success, you must have a high school diploma or equivalent but a 2-year degree in business or accounting is preferred. Experience in banking operations, customer service, or internal support roles for 2+ years is also preferred. If you feel this position would be a fit for you, apply online today! EOE, including disability/vets

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