National Black MBA Association
Fraud Risk Officer
National Black MBA Association, Jacksonville, Florida, United States, 32290
Overview
The Fraud Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in the job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities
Responsible for managing the end to end fraud process across Retail Banking, Citi Branded Cards and Citi Retail Services. The Fraud Risk Officer will support the Risk Operations Fraud function covering credit, debit and partner card products as well as retail banking. Compile business requirements, draft project requests, coordinate project deliverables, and provide status updates on projects. Lead the execution of large scale projects for the business. Coordinate with key stakeholders in the Risk Operations Fraud teams to develop business requirements. Ensure appropriate business cases are in place for all projects and that prioritization and timelines are clearly communicated. Support implementation and project management for projects ranging from small deliverables to large scale infrastructure changes. Represent Risk Operations Fraud team on project meetings and identify key impacts, manage follow ups and escalate concerns as needed to keep projects on track. Facilitate project review meetings with the Risk Operations leadership team to provide project updates outlining key deliverables, timelines and milestones, and determine prioritization of work efforts. Manage approval process for new projects and ensure appropriate signoff for change is in place for audit tracking purposes. Review sizing estimates from IT and projected timing for project deliverables to assess planning and set expectations. Perform other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications
6-10 years Project Management experience and exposure to Financial Services industry Credit Card and/or Retail Banking experience preferred; Risk/Fraud experience preferred Education
Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Private Bank or Wealth at Work Risk experience preferred Job Family Group: Risk Management Job Family: Fraud Risk Time Type: Full time Primary Location: Jacksonville Florida United States Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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The Fraud Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in the job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities
Responsible for managing the end to end fraud process across Retail Banking, Citi Branded Cards and Citi Retail Services. The Fraud Risk Officer will support the Risk Operations Fraud function covering credit, debit and partner card products as well as retail banking. Compile business requirements, draft project requests, coordinate project deliverables, and provide status updates on projects. Lead the execution of large scale projects for the business. Coordinate with key stakeholders in the Risk Operations Fraud teams to develop business requirements. Ensure appropriate business cases are in place for all projects and that prioritization and timelines are clearly communicated. Support implementation and project management for projects ranging from small deliverables to large scale infrastructure changes. Represent Risk Operations Fraud team on project meetings and identify key impacts, manage follow ups and escalate concerns as needed to keep projects on track. Facilitate project review meetings with the Risk Operations leadership team to provide project updates outlining key deliverables, timelines and milestones, and determine prioritization of work efforts. Manage approval process for new projects and ensure appropriate signoff for change is in place for audit tracking purposes. Review sizing estimates from IT and projected timing for project deliverables to assess planning and set expectations. Perform other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications
6-10 years Project Management experience and exposure to Financial Services industry Credit Card and/or Retail Banking experience preferred; Risk/Fraud experience preferred Education
Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Private Bank or Wealth at Work Risk experience preferred Job Family Group: Risk Management Job Family: Fraud Risk Time Type: Full time Primary Location: Jacksonville Florida United States Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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