Crane Worldwide Logistics
We are seeking a qualified candidate to manage a high-performing team of billing, credit, and collections professionals in our logistics operations. The ideal candidate will have experience executing credit and collections strategies, collaborating with cross-functional teams, and implementing scalable billing processes.
Manage a high-performing team of billing, credit, and collections professionals.
Execute credit and collections strategies aligned with logistics industry best practices.
Collaborate cross-functionally with operations, sales, customer service, and accounting to resolve disputes and ensure timely revenue recognition.
Billing Process Management
Implement a scalable, efficient billing process that accommodates multiple service lines, customer requirements, and freight billing complexities. Establish clear ownership and accountability across the billing lifecycle. Introduce enhanced reporting tools to provide visibility into billing accuracy, timeliness, and dispute rates. Manage billing transformation initiatives with cross-departmental impact. Order-to-Cash (O2C) Process Management
Own and oversee the full O2C cycle—from order intake and billing through collections, dispute resolution, and cash application. Optimize handoffs between logistics operations, billing, and finance to reduce delays and prevent revenue leakage. Leverage data to monitor O2C performance and recommend improvements to shorten cycle times and improve customer experience. Credit Management
Evaluate customer credit risk, set credit terms, and monitor exposure. Approve high-limit accounts and establish escalation protocols. Maintain and refine the company’s credit policy with appropriate controls and compliance standards. Collections Oversight
Ensure timely collections through customer engagement, system workflows, and escalation strategies. Minimize aged receivables and drive continuous improvement in DSO. Oversee third-party collections partners or legal escalations as needed. Risk and Reporting
Provide regular reporting on AR aging, cash forecasting, credit exposure, and dispute metrics. Identify and escalate trends affecting revenue or payment cycles. Ensure compliance with GAAP, SOX, and internal controls. Systems & Process Improvement
Utilize ERP, TMS (Transportation Management Systems), and AR tools (e.g., SAP, Oracle, HighRadius) to streamline billing and collections. Identify and implement automation opportunities to reduce manual errors and increase efficiency. Collaborate with IT and finance leadership on system upgrades, integrations, or vendor selection. Preferred Skills Familiarity with EDI invoicing, and accessorial billing in the logistics sector. Experience working with global customers. Knowledge of credit reviews, factoring, or trade finance tools. Professional certification is a plus. Education & Qualifications Bachelor’s degree in Finance, Accounting, Business, or related field (Master’s or MBA preferred). 5+ years of progressive experience in credit, collections, and billing, with at least 2 years in a managerial role. Proven experience managing billing and collections in a high-volume, B2B logistics, transportation, or supply chain environment. Strong understanding of freight billing, customer portals, and contract-based invoicing. Experience with enterprise ERP and AR systems (Sage, TMF, Coupa, etc.). Excellent leadership, communication, and project management skills. We offer a competitive compensation package, including a quarterly incentive plan, paid time off, excellent medical, dental, and vision benefits, tuition reimbursement, and more. Equal Opportunity Employer We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a drug-free workplace and require pre-employment substance abuse testing.
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Implement a scalable, efficient billing process that accommodates multiple service lines, customer requirements, and freight billing complexities. Establish clear ownership and accountability across the billing lifecycle. Introduce enhanced reporting tools to provide visibility into billing accuracy, timeliness, and dispute rates. Manage billing transformation initiatives with cross-departmental impact. Order-to-Cash (O2C) Process Management
Own and oversee the full O2C cycle—from order intake and billing through collections, dispute resolution, and cash application. Optimize handoffs between logistics operations, billing, and finance to reduce delays and prevent revenue leakage. Leverage data to monitor O2C performance and recommend improvements to shorten cycle times and improve customer experience. Credit Management
Evaluate customer credit risk, set credit terms, and monitor exposure. Approve high-limit accounts and establish escalation protocols. Maintain and refine the company’s credit policy with appropriate controls and compliance standards. Collections Oversight
Ensure timely collections through customer engagement, system workflows, and escalation strategies. Minimize aged receivables and drive continuous improvement in DSO. Oversee third-party collections partners or legal escalations as needed. Risk and Reporting
Provide regular reporting on AR aging, cash forecasting, credit exposure, and dispute metrics. Identify and escalate trends affecting revenue or payment cycles. Ensure compliance with GAAP, SOX, and internal controls. Systems & Process Improvement
Utilize ERP, TMS (Transportation Management Systems), and AR tools (e.g., SAP, Oracle, HighRadius) to streamline billing and collections. Identify and implement automation opportunities to reduce manual errors and increase efficiency. Collaborate with IT and finance leadership on system upgrades, integrations, or vendor selection. Preferred Skills Familiarity with EDI invoicing, and accessorial billing in the logistics sector. Experience working with global customers. Knowledge of credit reviews, factoring, or trade finance tools. Professional certification is a plus. Education & Qualifications Bachelor’s degree in Finance, Accounting, Business, or related field (Master’s or MBA preferred). 5+ years of progressive experience in credit, collections, and billing, with at least 2 years in a managerial role. Proven experience managing billing and collections in a high-volume, B2B logistics, transportation, or supply chain environment. Strong understanding of freight billing, customer portals, and contract-based invoicing. Experience with enterprise ERP and AR systems (Sage, TMF, Coupa, etc.). Excellent leadership, communication, and project management skills. We offer a competitive compensation package, including a quarterly incentive plan, paid time off, excellent medical, dental, and vision benefits, tuition reimbursement, and more. Equal Opportunity Employer We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a drug-free workplace and require pre-employment substance abuse testing.
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