North Shore Healthcare
Dietary Services Manager - Full-Time 1st Shift
North Shore Healthcare, Madison, Wisconsin, United States
Dietary Services Manager
— Full time • Skilled Nursing Facility
Overview Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team strives to deliver quality care to residents and their families. We are a leading employer and provider of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.
Summary/Objective:
Responsible for the overall management of the Dietary Services department. Follows the resident care plan for nutritional meals according to physician orders. Supervises the dietary personnel ensuring Federal/State regulatory compliance and adherence to center policies and procedures.
Responsibilities
Recruits, interviews, hires, trains, coaches, evaluates, disciplines and, when necessary, terminates departmental employees
Maintains working knowledge of budgeting and working within its confines
Monitors labor management/control including staff schedules
Understands nutritional requirements for the resident population and menu options and availability
Interacts with customers to ensure their satisfaction
Reviews and assures menus are served as written (regular and therapeutic) and substitutions per policy with Registered Dietitian (RD) approval
Assures that foods are prepared according to production schedules, menus, and standardized recipes
Coordinate with RD to complete nutritional assessments on residents within required timeframes
Attends Care Plan meetings per policy (as needed)
Monitors weight gains/losses and communicates/coordinates any concerns with RD/Clinical team
Audits meal services to assure compliance with systems, policies and procedures, including, but not limited to:
Mealtimes are posted and monitored for compliance
Planned menus, diets, and portion control are followed
Dining experience of residents is positive and hospitable
Staff are trained regularly on proper dining room service
Receiving/storage meets Center and regulatory standards
Completes other audits as directed
In-services staff as indicated (Cooks meeting and all staff as needed)
Ensures proper storage and handling of food in center
Maintains temperature logs and cleanliness for all equipment
Monitors personal hygiene practices
Ensures food safety and correct temperatures are maintained
Documents per policy and CMS/state regulation. Completes training with all dietary staff upon hire and annually
Protects food in all phases of preparation, holding, service, cooking, and transportation using HACCP Guidelines
Complies with laws and regulations applicable to position and acts in accordance with Center’s Compliance Program
Attends and participates in in-service training, quality assurance/performance improvement (QAPI) committees and other meetings as scheduled
Safety: follows center rules, dress and hygiene policies, uses equipment properly, reports equipment needs or repairs, follows smoking policies, and reports incidents or hazardous conditions
Performs duties which may include transportation of residents as assigned in Center Disaster Plan
Understands and maintains disaster plan for dietary department (menu, water, disposables, stock; protective equipment; necessary equipment; coordination with department head team)
Uses required protective equipment and follows infection control standards, policies and procedures
Resident Rights: knows Resident Rights, helps residents exercise and protect their rights, reports complaints, maintains confidentiality
HIPAA: follows and adheres to Center’s policies implementing HIPAA requirements, discloses only minimum necessary information, reports suspected violations
Work Environment/Physical Requirements The responsibilities of this position involve significant physical activities including standing, lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling and twisting.
Education, Experience & Required Qualifications
High School diploma (or equivalent)
High volume food preparation experience
Computer proficiency with Microsoft products
Meets CMS/State regulation for education and experience required for this position at all times
Refer to §483.60(a)(2) for requirements
Preferred Education and Experience
Experience in a fast-paced environment
Associates degree in related field
Experience in industrial food production
Post-acute care or health care experience preferred
Skills, Knowledge and Abilities Ability to read, write, speak, and understand English. Ability to withstand sudden temperature changes from heat of the kitchen to the cold of the freezers. Ability to identify chemicals, and properly use and dilute them. Ability to relate positively and effectively with residents/patients, families, community members, volunteers and other center staff. Possess interest in and a positive attitude about working with long-term care residents/patients and the elderly. Meets health requirements as imposed by law. Ability to taste and smell food to determine quality and palatability. Ability to handle and manipulate equipment in supervising, demonstrating, and assisting in food preparation and serving. Basic computer knowledge with aptitude to learn company applications.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice.
Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.
#J-18808-Ljbffr
— Full time • Skilled Nursing Facility
Overview Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team strives to deliver quality care to residents and their families. We are a leading employer and provider of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.
Summary/Objective:
Responsible for the overall management of the Dietary Services department. Follows the resident care plan for nutritional meals according to physician orders. Supervises the dietary personnel ensuring Federal/State regulatory compliance and adherence to center policies and procedures.
Responsibilities
Recruits, interviews, hires, trains, coaches, evaluates, disciplines and, when necessary, terminates departmental employees
Maintains working knowledge of budgeting and working within its confines
Monitors labor management/control including staff schedules
Understands nutritional requirements for the resident population and menu options and availability
Interacts with customers to ensure their satisfaction
Reviews and assures menus are served as written (regular and therapeutic) and substitutions per policy with Registered Dietitian (RD) approval
Assures that foods are prepared according to production schedules, menus, and standardized recipes
Coordinate with RD to complete nutritional assessments on residents within required timeframes
Attends Care Plan meetings per policy (as needed)
Monitors weight gains/losses and communicates/coordinates any concerns with RD/Clinical team
Audits meal services to assure compliance with systems, policies and procedures, including, but not limited to:
Mealtimes are posted and monitored for compliance
Planned menus, diets, and portion control are followed
Dining experience of residents is positive and hospitable
Staff are trained regularly on proper dining room service
Receiving/storage meets Center and regulatory standards
Completes other audits as directed
In-services staff as indicated (Cooks meeting and all staff as needed)
Ensures proper storage and handling of food in center
Maintains temperature logs and cleanliness for all equipment
Monitors personal hygiene practices
Ensures food safety and correct temperatures are maintained
Documents per policy and CMS/state regulation. Completes training with all dietary staff upon hire and annually
Protects food in all phases of preparation, holding, service, cooking, and transportation using HACCP Guidelines
Complies with laws and regulations applicable to position and acts in accordance with Center’s Compliance Program
Attends and participates in in-service training, quality assurance/performance improvement (QAPI) committees and other meetings as scheduled
Safety: follows center rules, dress and hygiene policies, uses equipment properly, reports equipment needs or repairs, follows smoking policies, and reports incidents or hazardous conditions
Performs duties which may include transportation of residents as assigned in Center Disaster Plan
Understands and maintains disaster plan for dietary department (menu, water, disposables, stock; protective equipment; necessary equipment; coordination with department head team)
Uses required protective equipment and follows infection control standards, policies and procedures
Resident Rights: knows Resident Rights, helps residents exercise and protect their rights, reports complaints, maintains confidentiality
HIPAA: follows and adheres to Center’s policies implementing HIPAA requirements, discloses only minimum necessary information, reports suspected violations
Work Environment/Physical Requirements The responsibilities of this position involve significant physical activities including standing, lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling and twisting.
Education, Experience & Required Qualifications
High School diploma (or equivalent)
High volume food preparation experience
Computer proficiency with Microsoft products
Meets CMS/State regulation for education and experience required for this position at all times
Refer to §483.60(a)(2) for requirements
Preferred Education and Experience
Experience in a fast-paced environment
Associates degree in related field
Experience in industrial food production
Post-acute care or health care experience preferred
Skills, Knowledge and Abilities Ability to read, write, speak, and understand English. Ability to withstand sudden temperature changes from heat of the kitchen to the cold of the freezers. Ability to identify chemicals, and properly use and dilute them. Ability to relate positively and effectively with residents/patients, families, community members, volunteers and other center staff. Possess interest in and a positive attitude about working with long-term care residents/patients and the elderly. Meets health requirements as imposed by law. Ability to taste and smell food to determine quality and palatability. Ability to handle and manipulate equipment in supervising, demonstrating, and assisting in food preparation and serving. Basic computer knowledge with aptitude to learn company applications.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice.
Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.
#J-18808-Ljbffr