NerdsToGo of Bullard, TX
Overview
NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Responsibilities
Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs Maintain a positive, empathetic, and professional attitude toward customers at all times Perform advanced PC hardware and software troubleshooting, repair, and maintenance Execute data recovery, loss prevention, and advanced network installation tasks Administer Microsoft 365 environments, including user management, security settings, and application configuration Work with cloud providers such as Azure, AWS, and Google Cloud Platform to implement and support customer solutions Scope, design, and implement network infrastructure projects, including LAN, WAN, and wireless solutions Conduct security and risk assessments for customer environments, recommending and implementing appropriate solutions Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage, and resolve alerts and issues Collaborate with Level 1 Nerds, providing guidance and support when needed Qualifications
Minimum of 3 years of experience providing technical support, preferably in a managed services environment Advanced knowledge of PC troubleshooting and repair (A+ certification skill set) Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices Familiarity with Office suite (Word, Excel, PowerPoint, and Outlook) Professional, high-energy, customer-oriented work ethic Valid driver’s license and a clean driving record Must be willing to submit to mandatory background check Preferred Certifications
Network+, Security+, CCNA, ACMT, MCSE, or other relevant certifications Experience in a managed services environment Opportunity to join an incredible company that values people and results Be a part of a supportive and caring team that prioritizes learning and growth Access to fully branded Nerd Van New challenges daily supporting small business owners who value a clean, reliable IT infrastructure Overtime available (all hours in excess of 40 hours per week) About NerdsToGo
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow orunresponsive laptopsand everything in between. Join Our Team
At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. Note:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. Apply with Indeed Applicant Questions
How many years of computer repair experience do you have? Do you have your A+ Certification? Do you have a valid Driver’s License? Do you have onsite repair experience? Are you willing to submit to a background check? How many years of Customer Service experience do you have? The NerdsToGo Motto
If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today. Listen We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple. We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That\'s the NerdToGo way. Integrity We pride ourselves on living up to the highest standards of ethics, morals, and integrity. Passion Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion. Nerds To Go is a fun place to work where customers and employees are respected and included. Every day is a unique opportunity to make a customer, be their hero, and create a new company advocate. Nerds To Go is a very employee focused organization!
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NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Responsibilities
Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs Maintain a positive, empathetic, and professional attitude toward customers at all times Perform advanced PC hardware and software troubleshooting, repair, and maintenance Execute data recovery, loss prevention, and advanced network installation tasks Administer Microsoft 365 environments, including user management, security settings, and application configuration Work with cloud providers such as Azure, AWS, and Google Cloud Platform to implement and support customer solutions Scope, design, and implement network infrastructure projects, including LAN, WAN, and wireless solutions Conduct security and risk assessments for customer environments, recommending and implementing appropriate solutions Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage, and resolve alerts and issues Collaborate with Level 1 Nerds, providing guidance and support when needed Qualifications
Minimum of 3 years of experience providing technical support, preferably in a managed services environment Advanced knowledge of PC troubleshooting and repair (A+ certification skill set) Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices Familiarity with Office suite (Word, Excel, PowerPoint, and Outlook) Professional, high-energy, customer-oriented work ethic Valid driver’s license and a clean driving record Must be willing to submit to mandatory background check Preferred Certifications
Network+, Security+, CCNA, ACMT, MCSE, or other relevant certifications Experience in a managed services environment Opportunity to join an incredible company that values people and results Be a part of a supportive and caring team that prioritizes learning and growth Access to fully branded Nerd Van New challenges daily supporting small business owners who value a clean, reliable IT infrastructure Overtime available (all hours in excess of 40 hours per week) About NerdsToGo
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow orunresponsive laptopsand everything in between. Join Our Team
At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. Note:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. Apply with Indeed Applicant Questions
How many years of computer repair experience do you have? Do you have your A+ Certification? Do you have a valid Driver’s License? Do you have onsite repair experience? Are you willing to submit to a background check? How many years of Customer Service experience do you have? The NerdsToGo Motto
If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today. Listen We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple. We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That\'s the NerdToGo way. Integrity We pride ourselves on living up to the highest standards of ethics, morals, and integrity. Passion Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion. Nerds To Go is a fun place to work where customers and employees are respected and included. Every day is a unique opportunity to make a customer, be their hero, and create a new company advocate. Nerds To Go is a very employee focused organization!
#J-18808-Ljbffr