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H & L Chem-Dry

Field Technician Leader

H & L Chem-Dry, Walnut Creek, California, United States, 94598

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Overview Chem-Dry’s mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added. Plus, our green-certified solution, The Natural, contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice.

Responsibilities

Meet or exceed client expectations through efficient management of team expectations and day to day business execution

Technician leadership and management to include: customer service best practices, onboarding and ongoing training, promote and follow safety procedures, ensure safety procedures are executed, understand product label instructions and implement fleet management, scheduling and interviewing for new hires

Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking

Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available

Provide timely reporting as needed

Other duties as assigned

Qualifications

Outstanding and effective team leadership skills to include training and accountability of standards

Demonstrated passion for excellent customer service

Effectively present information in one-on-one and small group situations

Previous carpet cleaning experience (preferred)

Ability to create and execute a daily/weekly/monthly organizational structure to achieve goals

Ability to execute structure within franchise requirements

Excellent ability to manage multiple tasks and maintain a positive attitude

Knowledge of and desire to learn and leverage technology

Be the subject matter expert on Chem-Dry offerings and process

Must be able to lift a minimum of 65 lbs

Must have valid driver's license and clean driving record

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

Get paid to learn a trade

Be paid in accordance to your effort

Everywhere you go you will leave that place cleaner and healthier.

Gain experience in sales and receive top notch training by industry leaders

Get leadership experience and grow with your team.

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