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ABOUT CIM GROUP
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team works together to identify and create value in real assets, benefiting the communities in which we invest. Our projects span the Americas, with over 1,000 employees. Join us and make an impact today! POSITION PURPOSE
The Assistant Service Manager is responsible for building maintenance operations and maintaining the buildings’ mechanical systems according to CIM Group’s operating and safety standards. Please note this is a talent pool posting; it will remain open to applications on an ongoing basis. We are always looking for talented individuals for this role as positions become available. Join our talent pool today to be considered for future opportunities. ESSENTIAL FUNCTIONS
Ensure scheduled preventive maintenance tasks are completed in accordance with the monthly maintenance calendar and direct maintenance assistants or third-party vendors to complete the necessary work as scheduled or budgeted. Oversee the maintenance team’s efforts in completing each building’s preventive maintenance schedule, including inspecting HVAC, refrigerators, sinks, washers/dryers, and other systems as directed by the Property Manager. Complete common area and exterior preventive maintenance such as roofs, exterior doors, windows, drain lines, and other items as directed by the Property Manager. Track, monitor and follow up on residents’ work orders; schedule work with third-party vendors with Property Manager’s approval for work that cannot be completed by the CIM maintenance team. Adhere to the approved operating budget for all repair and maintenance expenses and provide operating cost estimates for budgeting purposes. Meet with the Assistant Property Manager on a weekly basis to ensure work orders are responded to within 24 hours, maintain a binder with tabs for each unit, and print out each tenant work order. Review work orders on Monday and confirm status of completed work orders on the following Friday. Control inventory of all appliances, tools, supplies and equipment related to repairs and maintenance. Identify appliances that need to be replaced and dispose of them with the Property Manager’s approval; remove only with prior written approval. Maintain the engineering office with organized tools, inventoried supplies, and orderly maintenance files as required by the Property Manager and CIM standards. Ensure all vendors sign in/out of the property and control access to the roof and mechanical rooms. Direct maintenance operations for upkeep of apartment units to meet minimum repair standards, including but not limited to tasks listed below. Doors: re-key, hang, paint, replace doors and test door closings; attach window blinds and hang furniture; operate all systems to assist residents as required. HVAC: replace filters, prepare condensation pans, verify thermostat settings, and operate the unit to assist residents as required. Plumbing: snake and clear blockages up to 25 feet. Electrical: replace sockets, switches, bulbs and check breakers. Flooring: re-attach thresholds, re-tack carpet, and replace missing wood or tile flooring. Walls/Ceilings: repair drywall, mud, tape and paint or wallpaper as required. Other: repair and/or maintain items to standards; ensure central plant equipment is under contract and properly maintained; re-caulk windows as required; ensure roofs are inspected and maintained; ensure parking equipment and access devices are under contract and properly maintained. NON-ESSENTIAL FUNCTIONS
May be required to work weekends or after normal work hours. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES
None. EDUCATION/EXPERIENCE REQUIREMENTS
High school education required. At least three years of experience in apartment buildings’ maintenance and one year as a lead and/or maintenance supervisor. Valid state-issued driver’s license. EPA certification Type I and II (as required). Experience with MS Office (Excel, Word, Outlook). Experience with HVAC maintenance and repair. Experience with plumbing and electrical system maintenance and repair. General maintenance experience such as carpentry, painting and drywall repairs, appliance maintenance and keying/replacing unit doors. KNOWLEDGE, SKILLS AND ABILITIES
Read and interpret documents such as new appliance maintenance manuals and company policies. Ability to write correspondence and reports in a concise and detailed manner. Respond to inquiries or complaints from tenants, regulatory agencies, and others; present information to management, tenants and others. Apply common sense to carry out instructions and solve practical problems; define problems, collect data, establish facts and draw valid conclusions. PERFORMANCE METRICS
Tenant questionnaires and corporate surveys. WHAT CIM OFFERS
At CIM, we provide well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work, including: A variety of Medical, dental, and vision plans Health Savings Account with a generous employer contribution Company-paid life and disability insurance 401(k) savings plan with company match Comprehensive paid time off, including vacation days, holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program with monthly and quarterly prizes And more Actual base salary considers geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION
We believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is respected and celebrated. We strive for a workplace free from discrimination and harassment, and we are an equal opportunity employer adhering to EEOC laws. We aim to provide a safe and supportive environment where all employees can grow and contribute. *Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform our Talent team if you need assistance completing any forms or to participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please consider our Privacy Policy. #LI-KO1
#J-18808-Ljbffr
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team works together to identify and create value in real assets, benefiting the communities in which we invest. Our projects span the Americas, with over 1,000 employees. Join us and make an impact today! POSITION PURPOSE
The Assistant Service Manager is responsible for building maintenance operations and maintaining the buildings’ mechanical systems according to CIM Group’s operating and safety standards. Please note this is a talent pool posting; it will remain open to applications on an ongoing basis. We are always looking for talented individuals for this role as positions become available. Join our talent pool today to be considered for future opportunities. ESSENTIAL FUNCTIONS
Ensure scheduled preventive maintenance tasks are completed in accordance with the monthly maintenance calendar and direct maintenance assistants or third-party vendors to complete the necessary work as scheduled or budgeted. Oversee the maintenance team’s efforts in completing each building’s preventive maintenance schedule, including inspecting HVAC, refrigerators, sinks, washers/dryers, and other systems as directed by the Property Manager. Complete common area and exterior preventive maintenance such as roofs, exterior doors, windows, drain lines, and other items as directed by the Property Manager. Track, monitor and follow up on residents’ work orders; schedule work with third-party vendors with Property Manager’s approval for work that cannot be completed by the CIM maintenance team. Adhere to the approved operating budget for all repair and maintenance expenses and provide operating cost estimates for budgeting purposes. Meet with the Assistant Property Manager on a weekly basis to ensure work orders are responded to within 24 hours, maintain a binder with tabs for each unit, and print out each tenant work order. Review work orders on Monday and confirm status of completed work orders on the following Friday. Control inventory of all appliances, tools, supplies and equipment related to repairs and maintenance. Identify appliances that need to be replaced and dispose of them with the Property Manager’s approval; remove only with prior written approval. Maintain the engineering office with organized tools, inventoried supplies, and orderly maintenance files as required by the Property Manager and CIM standards. Ensure all vendors sign in/out of the property and control access to the roof and mechanical rooms. Direct maintenance operations for upkeep of apartment units to meet minimum repair standards, including but not limited to tasks listed below. Doors: re-key, hang, paint, replace doors and test door closings; attach window blinds and hang furniture; operate all systems to assist residents as required. HVAC: replace filters, prepare condensation pans, verify thermostat settings, and operate the unit to assist residents as required. Plumbing: snake and clear blockages up to 25 feet. Electrical: replace sockets, switches, bulbs and check breakers. Flooring: re-attach thresholds, re-tack carpet, and replace missing wood or tile flooring. Walls/Ceilings: repair drywall, mud, tape and paint or wallpaper as required. Other: repair and/or maintain items to standards; ensure central plant equipment is under contract and properly maintained; re-caulk windows as required; ensure roofs are inspected and maintained; ensure parking equipment and access devices are under contract and properly maintained. NON-ESSENTIAL FUNCTIONS
May be required to work weekends or after normal work hours. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES
None. EDUCATION/EXPERIENCE REQUIREMENTS
High school education required. At least three years of experience in apartment buildings’ maintenance and one year as a lead and/or maintenance supervisor. Valid state-issued driver’s license. EPA certification Type I and II (as required). Experience with MS Office (Excel, Word, Outlook). Experience with HVAC maintenance and repair. Experience with plumbing and electrical system maintenance and repair. General maintenance experience such as carpentry, painting and drywall repairs, appliance maintenance and keying/replacing unit doors. KNOWLEDGE, SKILLS AND ABILITIES
Read and interpret documents such as new appliance maintenance manuals and company policies. Ability to write correspondence and reports in a concise and detailed manner. Respond to inquiries or complaints from tenants, regulatory agencies, and others; present information to management, tenants and others. Apply common sense to carry out instructions and solve practical problems; define problems, collect data, establish facts and draw valid conclusions. PERFORMANCE METRICS
Tenant questionnaires and corporate surveys. WHAT CIM OFFERS
At CIM, we provide well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work, including: A variety of Medical, dental, and vision plans Health Savings Account with a generous employer contribution Company-paid life and disability insurance 401(k) savings plan with company match Comprehensive paid time off, including vacation days, holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program with monthly and quarterly prizes And more Actual base salary considers geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION
We believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is respected and celebrated. We strive for a workplace free from discrimination and harassment, and we are an equal opportunity employer adhering to EEOC laws. We aim to provide a safe and supportive environment where all employees can grow and contribute. *Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform our Talent team if you need assistance completing any forms or to participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please consider our Privacy Policy. #LI-KO1
#J-18808-Ljbffr