STEVEN CHARLES
Assistant Quality Assurance Manager
Salary Range: $60K - $75K
Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments! Dessert Holdings is looking for an
Assistant Quality Assurance Manager for 2nd shift
to join our team based in
Pembroke, NC . In addition to supervising QA Technicians on 2nd shift, this position is also responsible for implementing Quality Manager System components including SQF, HACCP, FSMA, and GMPs to ensure safety and quality of employees and products. The typical hiring range for this role is $60,000 to $75,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees. KEY RESPONSIBILITIES
Ensure Safe Quality Food (SQF) guidelines and directives are implemented effectively, are being followed, and are functioning as expected. Assure conformance to SQF, HACCP, FSMA, GMP, and Company guidelines on the second shift. Enforce food safety and food quality activities and monitor the quality and integrity of ingredients and products. Assist with the training of new QA employees, including in the understanding and importance of food safety and food quality. Supervise and schedule the 2nd shift QA Leads and Technicians. Apprise the QA Manager of daily occurrences, report issues and incidents, and assume responsibilities of the QA Manager when not present. Assist in maintaining certification documentation, including SQF, GMO Free, and Kosher. Serve as the lead in complaint investigations regarding customer issues and suggest solutions to correct non-conformances or product deviations. Participate in audits for the Facility and in achieving the expected score. Ensure laboratory samples are properly labelled and submitted. QUALIFICATIONS AND REQUIREMENTS
BS degree or equivalent experience in a food manufacturing environment At least 2+ years of QA experience in food production At least 3 years of prior supervisory experience Certification in a GFSI audit scheme and/or PCQI certification is preferred; must be able to obtain these certifications Must have a flexible schedule including working weekends, as necessary Excellent verbal and written communication skills; bilingual in Spanish is preferred Intermediate to advanced proficiency using Microsoft Office, ERP systems, and other software programs Ability to work in a team environment Maintains good housekeeping and clean work areas in assigned space Follows production dress code standards and maintains good personal hygiene PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
While performing the duties of this job, the employee is expected to actively participate on the production floor Use hands and fingers to handle objects, tools or controls; reach with hands and arms Stoop, kneel or bend Lift and/or move up to 30 pounds and push/pull up to 45 pounds; must ask for assistance if weight is exceeded About Dessert Holdings Dessert Holdings is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers. The company, headquartered in St. Paul, Minnesota, is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine North American manufacturing facilities. EEO Statement Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.
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Assistant Quality Assurance Manager for 2nd shift
to join our team based in
Pembroke, NC . In addition to supervising QA Technicians on 2nd shift, this position is also responsible for implementing Quality Manager System components including SQF, HACCP, FSMA, and GMPs to ensure safety and quality of employees and products. The typical hiring range for this role is $60,000 to $75,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees. KEY RESPONSIBILITIES
Ensure Safe Quality Food (SQF) guidelines and directives are implemented effectively, are being followed, and are functioning as expected. Assure conformance to SQF, HACCP, FSMA, GMP, and Company guidelines on the second shift. Enforce food safety and food quality activities and monitor the quality and integrity of ingredients and products. Assist with the training of new QA employees, including in the understanding and importance of food safety and food quality. Supervise and schedule the 2nd shift QA Leads and Technicians. Apprise the QA Manager of daily occurrences, report issues and incidents, and assume responsibilities of the QA Manager when not present. Assist in maintaining certification documentation, including SQF, GMO Free, and Kosher. Serve as the lead in complaint investigations regarding customer issues and suggest solutions to correct non-conformances or product deviations. Participate in audits for the Facility and in achieving the expected score. Ensure laboratory samples are properly labelled and submitted. QUALIFICATIONS AND REQUIREMENTS
BS degree or equivalent experience in a food manufacturing environment At least 2+ years of QA experience in food production At least 3 years of prior supervisory experience Certification in a GFSI audit scheme and/or PCQI certification is preferred; must be able to obtain these certifications Must have a flexible schedule including working weekends, as necessary Excellent verbal and written communication skills; bilingual in Spanish is preferred Intermediate to advanced proficiency using Microsoft Office, ERP systems, and other software programs Ability to work in a team environment Maintains good housekeeping and clean work areas in assigned space Follows production dress code standards and maintains good personal hygiene PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
While performing the duties of this job, the employee is expected to actively participate on the production floor Use hands and fingers to handle objects, tools or controls; reach with hands and arms Stoop, kneel or bend Lift and/or move up to 30 pounds and push/pull up to 45 pounds; must ask for assistance if weight is exceeded About Dessert Holdings Dessert Holdings is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers. The company, headquartered in St. Paul, Minnesota, is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine North American manufacturing facilities. EEO Statement Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.
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