Sunroadauto
Alt.Transportation Advisor - BMW of El Cajon
Sunroadauto, El Cajon, California, United States, 92021
Alt. Transportation Advisor - BMW of El Cajon
Friday, February 21, 2025 Alternate Transportation Advisor - BMW of El Cajon Non-Exempt Job Summary: The Alternate Transportation Advisor assists guests with their transportation needs and manages our loaner fleet of 100+ vehicles. As with all positions within dealerships, service advisors are expected to uphold the highest ethical standards. Essential Functions: Assisting customers promptly and in a friendly and professional manner to coordinate shuttles and loaner agreements. Adhering to strict guidelines for courtesy rental agreements and ensuring that all customers have proper documentation. Checking in loaner vehicles after customer use and making sure the vehicle is returned in the same condition as it was loaned. Managing loaner fleet which includes maintaining cleanliness, monitoring mileage, working with insurance claims, keeping track of registrations, license plates, and damages. Working with insurance companies regarding claims. Utilizing iPads for loaner contracts. Being organized to keep track of all courtesy vehicles, documents, and shuttle customers. Coordinating and working closely with both service and sales. Additional duties may be assigned as needed. Qualifications: Minimum Qualifications: High school diploma or equivalent. Valid Driver’s license and safe driving record; required to have California license within 30 days. Ability to lift up to 30 pounds. Ability to perform all essential functions of the job description. Preferred Qualifications: Previous rental car experience. Familiar with vehicle models and personnel with the dealership. Self-motivated and able to successfully work as a team with both service and sales. Excellent driving skills. Excellent verbal and communication skills. Thorough understanding of traffic regulations, road signs, and routes. Ability to successfully maintain logs and records. Ability to carry out a series of instructions without constant supervision. Ability to always remain professional and courteous. Ability to be a team player and work in a team environment. Dependable with a high stress tolerance. Excellent organizational skills and attention to detail. Ability to foster good customer and work relationships. Proficient computer skills and ability to learn database and ordering systems. Physical Demands: Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 30 pounds. Noise level is moderate. Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), Maderas Golf Club discounts, and more! We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
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Friday, February 21, 2025 Alternate Transportation Advisor - BMW of El Cajon Non-Exempt Job Summary: The Alternate Transportation Advisor assists guests with their transportation needs and manages our loaner fleet of 100+ vehicles. As with all positions within dealerships, service advisors are expected to uphold the highest ethical standards. Essential Functions: Assisting customers promptly and in a friendly and professional manner to coordinate shuttles and loaner agreements. Adhering to strict guidelines for courtesy rental agreements and ensuring that all customers have proper documentation. Checking in loaner vehicles after customer use and making sure the vehicle is returned in the same condition as it was loaned. Managing loaner fleet which includes maintaining cleanliness, monitoring mileage, working with insurance claims, keeping track of registrations, license plates, and damages. Working with insurance companies regarding claims. Utilizing iPads for loaner contracts. Being organized to keep track of all courtesy vehicles, documents, and shuttle customers. Coordinating and working closely with both service and sales. Additional duties may be assigned as needed. Qualifications: Minimum Qualifications: High school diploma or equivalent. Valid Driver’s license and safe driving record; required to have California license within 30 days. Ability to lift up to 30 pounds. Ability to perform all essential functions of the job description. Preferred Qualifications: Previous rental car experience. Familiar with vehicle models and personnel with the dealership. Self-motivated and able to successfully work as a team with both service and sales. Excellent driving skills. Excellent verbal and communication skills. Thorough understanding of traffic regulations, road signs, and routes. Ability to successfully maintain logs and records. Ability to carry out a series of instructions without constant supervision. Ability to always remain professional and courteous. Ability to be a team player and work in a team environment. Dependable with a high stress tolerance. Excellent organizational skills and attention to detail. Ability to foster good customer and work relationships. Proficient computer skills and ability to learn database and ordering systems. Physical Demands: Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 30 pounds. Noise level is moderate. Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), Maderas Golf Club discounts, and more! We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
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