Sales Operations Support Analyst

Reporting to the Sr. Manager of State and Federal Contracts, this position is for a talented and experienced contracts professional focused on our US public sector customer base. The idea candidate will possess an affinity for our mission-driven organization’s focus on servicing our public sector clients. We are seeking an IT SOX Compliance Manager to lead the enterprise-wide IT SOX compliance program with a focus on governance, risk assessment, control design evaluation, and program oversight. The Property Data Collector inspects a variety of residential or commercial/industrial properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Identifies use of building and building features. Records new and/or updated information on field documents and/or mobile field application devices. The VMware Senior Systems Engineer is responsible for deploying and supporting VMware-based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support. The Product Manager, Cashiering team, defines and drives the product vision and roadmap for public sector Cashiering products, working cross-functionally with product management, engineering, support, compliance, and stakeholders to deliver on the over-the-counter product vision. The ideal candidate has a strong background in transaction-based software products and experience with ERP, accounting, finance or payment systems. The Quality Assurance Analyst tests programs, application modules and products of increasing complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers and management with diagnostic troubleshooting assistance and strives to further organizational and company goals. We are seeking a highly skilled Senior Lead Software Engineer to join our technical team. In this role, you will ensure the optimal performance and reliability of our database management systems, tune SQL queries, and collaborate with development and infrastructure teams to maintain a high-performing and stable database environment. This role will help define product direction and ensure client-focused solutions. The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, following development standards and procedures. The Lead Site Reliability Engineer is a senior technical leader within the SRE team, driving strategic initiatives, team-level planning, and shaping the reliability engineering vision across Tyler Technologies. The Enterprise ERP - Purchasing Team is looking to add a QA analyst to the team. A QA analyst tests and quality assures programs, modules and products of increasing complexity using systematic QA techniques, providing support for various modules to customers, peers and management. The Associate Technical Services Support Specialist provides technical assistance to Tyler Technologies’ clients and on-site staff, diagnosing and resolving technical issues, managing client interactions, and escalating complex problems as needed. The Data Application Engineer provides technical support to cross-functional teams diagnosing, troubleshooting, repairing and debugging complex equipment, software, or networked systems. Tyler Tech is looking for Software Development Interns to join our team next summer. The intern will engage in research, testing, and coding of new products with guidance from a Product Manager and participation in team meetings. Tyler Technologies is looking for Software Support Interns to join our team next summer in multiple offices. The intern will gain experience supporting clients, with guidance from senior team members and the IT Manager. Tyler Technologies is looking for Technical Services Interns to join our team next summer in multiple locations. The intern will gain exposure to client support and team collaboration. The Payments group is seeking a dynamic leader with experience in Agile development, product ownership, and building high-performing teams to drive complex projects and foster collaboration across multiple development teams. The Payments Platform group seeks an individual contributor responsible for development, maintenance, and enhancement of business applications, collaborating with business partners and technical teams to deliver impactful solutions. This individual will lead a team translating high-level goals into actionable work, manage backlogs, track project status, and implement cross-team approaches. You will play a crucial role in shaping the future of our applications by developing and enhancing our reporting capabilities as part of end-to-end information management solutions. The Report Developer designs, creates, and delivers tailored reports for Tyler clients, collaborating with clients to understand reporting needs and implementing clear, actionable data presentations. The Marketing Manager (Vertical Marketing) develops and executes marketing strategies to support growth in a competitive market with a longer sales cycle, managing complex campaigns across business units. The Marketing Manager (Vertical Marketing) also drives innovative marketing strategies in a fast-moving market, requiring creative, agile marketing and rapid campaign execution. Corporate Attorney - Payments Yarmouth, Maine | Plano, Texas | Overland Park, Kansas Tyler Technologies seeks a Corporate Attorney to provide strategic legal and regulatory guidance on payments and financial services. This role supports Tyler’s payments initiatives. The Property Data Collector repeatedly described above. The Appraisal Clerical Lead provides advanced knowledge for appraisal terminology, clerical workflow, software systems, and quality control to ensure timely data entry and discrepancy resolution. As a Software Development Engineer in Test (SDET), you will ensure Tyler’s data management, governance, analysis, and open data products function reliably at Internet scale, enabling data-informed actions for policy decisions. We are seeking Revenue Specialists to join our Manila, Philippines location to supervise revenue operations, monitor billing accuracy, and ensure revenue recognition per US GAAP and Tyler policies. Tyler Technologies is seeking Software Development Interns to join our team next summer with the same expectations as above for live software projects. The Product Analyst, AI Solutions shapes and maintains AI-driven features and user experiences, combining business analysis, AI tuning, and UX considerations for software requirements and model evaluation. The ERP Interactive Reporting team is seeking Report Developers to roll out Interactive Reporting (IR), creating and enhancing reports and validating in the IR platform. The Associate HR Representative performs administrative HR support across the employment lifecycle, including onboarding and project support. We are seeking a Senior Software Engineer with GIS focus for spatial, mapping, and network analysis, collaborating in an Agile environment to build high-quality GIS-enabled software. The Senior Lead Software Engineer generates creative solutions to address highly complex issues, taking ownership and driving resolution with minimal direction. Senior Compensation Consultant Plano, Texas | Yarmouth, Maine | Troy, Michigan | Herndon, Virginia As a Senior Compensation Consultant, you will apply deep compensation expertise to design and execute enterprise-wide compensation programs in collaboration with senior business and HR leaders. The Payments group seeks an experienced Project Manager to bridge Product leadership, Development, and stakeholders. Support Services Representative Honolulu, Hawaii | Seattle, Washington | Boise, Idaho | Salem, Oregon | Overland Park, Kansas The Customer Support Representative (CSR) resolves customer inquiries, achieves high first-call resolution, and assists users with government programs and web-based services. QA Analyst responsibilities are described above in the QA context, highlighting testing and troubleshooting across modules. As a Product Owner in Enterprise Corrections Suite, you will work on jail administration, inmate management, and related modules, partnering with clients and teams to deliver solutions and drive adoption. The Implementation Consultant delivers knowledge transfer services to clients, on-site or remote, to ensure effective use of Tyler software and align with workflow and requirements. Senior Network Security Engineer Plano, Texas | Yarmouth, Maine | Troy, Michigan | Memphis, Tennessee | Herndon, Virginia | Orono, Maine The Senior Network Security Engineer provides policy guidance aligned with Federal data protection standards and anticipates future changes. As a member of the Sales team, the Installed Sales Account Executive sells to existing customer agencies, including add-on software and services to expand Tyler footprint within EPS accounts. The software architect designs and implements high-level software architecture, selecting technologies, frameworks, and patterns. Solutions Consultant Overland Park, Kansas | Herndon, Virginia The Solutions Consultant demonstrates Tyler’s solutions to prospective clients, delivering technical presentations and product demonstrations, creating demo environments, and coordinating with Sales and Product teams. Director-type roles and various marketing, product, HR, and engineering positions are described throughout the description, including Executive leadership, Account Executives, Project Managers, Software Engineers, QA, SDET, SRE, Support, and Intern roles with multiple locations across the US and international sites. We are also highlighting a refusal notice on suspicious recruitment activity and providing guidance for reporting potential fraudulent offers to Tyler. Get to Know Our Tyler Family: Tyler offers a range of benefits, opportunities to grow, and a Talent Network to stay connected with future openings. Note: This description consolidates multiple Tyler Technologies roles and corporate content from the provided text. It is intended for refining formatting and clarity while preserving original job-related information.

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