FIGS
Overview
FIGS is seeking a skilled Full-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Community Hub. This role handles in-Hub embroidery orders, maintains and cleans machines, and ensures the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and has a solid understanding of various embroidery machines. This position reports directly to the Store General Manager. Responsibilities
Embroidery Operations: Read, interpret, and complete embroidery orders accurately; set up embroidery machines (design loading, thread selection, hooping, trimming, packaging); track and communicate order status with the retail team; inspect merchandise against order specs; perform adjustments or repairs as needed; steam and prepare garments for customers. Workflow & Quality: Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time; establish and monitor embroidery quality standards, ensuring consistency across all products; train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service; ensure compliance with all safety protocols; partner with store leadership and HQ teams to share embroidery trends, machine performance, and customer feedback. Maintenance & Organization: Perform minor machine repairs, cleaning, and oiling; coordinate preventative maintenance and third-party servicing; keep the work area clean and organized; manage embroidery supplies and assist with inventory checks. Team & Store Support: Assist store leadership with non-embroidery tasks, including sales, operations, and cafe support. Qualifications
Flexible schedule, with availability to work weekends Strong organizational and time management skills; ability to manage multiple embroidery orders simultaneously Experience operating and troubleshooting embroidery machines (Barudan experience a plus) Experience with single-head embroidery machines Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent) Proficiency with computer software for editing designs Familiarity with preventative maintenance programs and ability to coordinate third-party servicing Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines Bilingual skills are beneficial but not required All employees are expected to be available to work “Black Friday” through the holiday season as defined each year Proven work ethic and integrity; ability to respond to short-term deadlines; detail- and quality-oriented; desire to excel and grow with FIGS Compensation & Benefits
Pay Range: This role's hourly rate is between $14 and $16; actual rate determined based on skills, qualifications, and experience Equity: FIGS provides a discount when purchasing FIGS stock through our Employee Stock Purchase Plan Comprehensive benefits for full-time employees, including medical, dental, and vision coverage, life and disability insurance 401(k) with company match up to 6% Paid time off for baby bonding and transition back to work for primary caregivers Product discounts for employees and friends/family A little about FIGS
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that celebrates and serves healthcare professionals. We redefine scrubs with technically advanced apparel and a strong commitment to quality and value. We operate the largest DTC platform in healthcare apparel and partner with a loyal community of customers. Our Threads for Threads initiative donates scrubs to healthcare professionals in resource-poor countries. FIGS is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected characteristic in accordance with applicable laws. We may request voluntary information for equal employment opportunity tracking; providing this information is optional and does not affect hiring decisions.
#J-18808-Ljbffr
FIGS is seeking a skilled Full-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Community Hub. This role handles in-Hub embroidery orders, maintains and cleans machines, and ensures the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and has a solid understanding of various embroidery machines. This position reports directly to the Store General Manager. Responsibilities
Embroidery Operations: Read, interpret, and complete embroidery orders accurately; set up embroidery machines (design loading, thread selection, hooping, trimming, packaging); track and communicate order status with the retail team; inspect merchandise against order specs; perform adjustments or repairs as needed; steam and prepare garments for customers. Workflow & Quality: Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time; establish and monitor embroidery quality standards, ensuring consistency across all products; train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service; ensure compliance with all safety protocols; partner with store leadership and HQ teams to share embroidery trends, machine performance, and customer feedback. Maintenance & Organization: Perform minor machine repairs, cleaning, and oiling; coordinate preventative maintenance and third-party servicing; keep the work area clean and organized; manage embroidery supplies and assist with inventory checks. Team & Store Support: Assist store leadership with non-embroidery tasks, including sales, operations, and cafe support. Qualifications
Flexible schedule, with availability to work weekends Strong organizational and time management skills; ability to manage multiple embroidery orders simultaneously Experience operating and troubleshooting embroidery machines (Barudan experience a plus) Experience with single-head embroidery machines Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent) Proficiency with computer software for editing designs Familiarity with preventative maintenance programs and ability to coordinate third-party servicing Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines Bilingual skills are beneficial but not required All employees are expected to be available to work “Black Friday” through the holiday season as defined each year Proven work ethic and integrity; ability to respond to short-term deadlines; detail- and quality-oriented; desire to excel and grow with FIGS Compensation & Benefits
Pay Range: This role's hourly rate is between $14 and $16; actual rate determined based on skills, qualifications, and experience Equity: FIGS provides a discount when purchasing FIGS stock through our Employee Stock Purchase Plan Comprehensive benefits for full-time employees, including medical, dental, and vision coverage, life and disability insurance 401(k) with company match up to 6% Paid time off for baby bonding and transition back to work for primary caregivers Product discounts for employees and friends/family A little about FIGS
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that celebrates and serves healthcare professionals. We redefine scrubs with technically advanced apparel and a strong commitment to quality and value. We operate the largest DTC platform in healthcare apparel and partner with a loyal community of customers. Our Threads for Threads initiative donates scrubs to healthcare professionals in resource-poor countries. FIGS is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected characteristic in accordance with applicable laws. We may request voluntary information for equal employment opportunity tracking; providing this information is optional and does not affect hiring decisions.
#J-18808-Ljbffr