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Goodwin

Billing Administrator

Goodwin, New York, New York, us, 10261

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Join Goodwin’s Global Operations Team, and make a real impact on a global scale.

At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs, and disruptors in the life sciences, private equity, real estate, technology, and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions

in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As the Billing Administrator, you are responsible for coordinating billing requirements for various partners, secretaries, and their clients and supporting the Sr. Billing Administrators and Billing Manager, as directed. Responsibilities include billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service.

What You’ll Do

Invoice Preparation

Order, prepare, and distribute pre-bills for assigned billing partners/accounts and assist with overflow needs of the billing team members

Transmit electronic billing (“eBilling”)

Prepare, produce, and finalize invoices for assigned accounts and overflow demands

Client/Attorney Requirements

Coordinate special client billing requests with Billing Manager

Respond promptly to Client Accounting emails and help line calls

Assist with preparing client and/or attorney analyses as needed

Address revised invoice balances as client issues arise

Responsible for client audit report preparation

Maintain client/matter information in coordination with the Billing Compliance team

Collaborate with collection coordinators on accounts receivable issues

Assist with bill preparation for complex or on-demand requirements (manual & electronic)

Follow up on unallocated funds and reprint posted invoices as needed

Produce ad hoc reports upon request

Assist with overflow billing from other offices

Update billing addresses and payer information as necessary

Who You Are

1-3 years’ experience in a professional services environment; law firm billing experience preferred

Experience with billing software (e.g., Aderant Expert preferred)

Experience with electronic billing platforms (eBillingHub experience a plus)

Ability to follow billing policies and procedures

Professional and tactful communication skills

High customer service orientation in a fast-paced environment

Ability to handle high-volume tasks with attention to detail

Proficiency in MS Office, especially Excel

Benefits And More

Flexible work arrangements and hybrid schedule

Health, dental, and vision insurance

Life and disability insurance

Retirement & Savings Plan

Back-up child and adult care

Paid time off and holidays

Professional development opportunities

Employee recognition and wellness programs

Employee discounts and perks

Goodwin is an equal opportunity employer. We consider applicants without unlawful discrimination based on legally protected statuses. For accommodation requests, contact our Benefits or Recruiting Departments as specified.

This position is eligible for overtime. The salary range varies by location and experience: $71,200 - $75,000.

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